Menasse Anej
Queen Creek
Summary
Dynamic delivery professional with a proven track record at Yas Logistic, excelling in time-sensitive package management and customer service. Skilled in GPS technology and route planning, I consistently improved delivery efficiency, enhancing customer satisfaction and reducing delays. Recognized for strong problem-solving abilities and a commitment to safety in all operations.
Experienced with navigating complex delivery routes and ensuring timely deliveries. Utilizes strong organizational skills to manage multiple tasks and adapt to changing priorities. Track record of maintaining high standards of customer service and efficiency.
Professional with experience in logistics and transportation, bringing strong problem-solving skills and attention to detail. Effective in coordinating routes, ensuring timely deliveries, and maintaining high standards of customer satisfaction. Known for strong team collaboration, adaptability, and reliability in dynamic environments. Skilled in navigating various delivery systems, managing time efficiently, and communicating with clients and team members.
Overview
18
18
years of professional experience
Work History
Delivery Courier
Yas Logistic
Arizona City, AZ
09.2025 - 03.2026
- Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated local routes effectively to optimize delivery times and reduce delays.
- Maintained accurate records of deliveries using GPS tracking systems.
- Communicated with dispatch to coordinate pick-ups and manage schedules.
- Followed safety protocols while operating vehicles to ensure compliance and safety standards.
- Assisted in training new couriers on route management and delivery procedures.
- Collaborated with team members to improve delivery processes and efficiency measures.
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
Shipping/load Unload Truck
Western Window Systems LLC
Phx Az
03.2021 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Lead Ramp Agent
DGS Delta Global Services
Phx Az
04.2008 - 03.2020
- Supervised ramp operations to ensure timely aircraft arrivals and departures.
- Coordinated ground handling activities including baggage loading, unloading, and aircraft servicing.
- Trained new ramp agents on safety protocols and operational procedures.
- Optimized workflow processes to enhance efficiency during peak travel periods.
- Collaborated with airline personnel to resolve operational issues swiftly and effectively.
- Led team meetings to communicate updates, reinforce goals, and promote teamwork among staff.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Implemented process improvements that reduced lead time for baggage delivery to passengers upon arrival at their destination.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Contributed to overall reduction in air traffic delays by promptly addressing runway obstructions or hazards as they arose during daily operations.
- Reduced workplace injuries by conducting regular safety meetings and promoting adherence to company policies.
- Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
- Maintained accurate records for flight schedules, delays, and cancellations to ensure smooth operations.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Education
High School Diploma -
Marshall Island High School
Marshall Island05.2002
Skills
- Punctuality
- GPS technology
- Load organization
- Route planning
- Vehicle maintenance
- Efficient navigation
- Working independently
- Customer service
- Valid Driver's license
- Time management
- Attention to detail
- Package delivery and Pick-up
- Loading and unloading
- Problem-solving
- Excellent driving skills
- Heavy lifting
- Clean driving record
- Package handling
- Delivery management
- Time sensitive deliveries
- Performance improvement
- Package pickup and delivery
Timeline
Delivery Courier
Yas Logistic
09.2025 - 03.2026
Shipping/load Unload Truck
Western Window Systems LLC
03.2021 - 06.2025
Lead Ramp Agent
DGS Delta Global Services
04.2008 - 03.2020
High School Diploma -
Marshall Island High School