Summary
Overview
Work History
Skills
Languages
Timeline
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Mercedes Quiroz

Yuma,AZ

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

8
8
years of professional experience

Work History

Nail Technician

Meche's Nails
02.2021 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Oversaw schedule to manage 30 to 40 appointments of new and existing clients.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Crew Member

Chipotle Grill
10.2021 - 05.2022
  • Worked front counter and other areas.
  • Took orders and prepared meals..
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Retail Sales Associate

Isidros Mini Mart
01.2018 - 12.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Teamwork and collaboration
  • Multitasking and organization
  • Cash handling
  • Problem-solving
  • Flexible schedule
  • Fluent Spanish
  • Translation services

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Chipotle Grill
10.2021 - 05.2022

Nail Technician

Meche's Nails
02.2021 - Current

Retail Sales Associate

Isidros Mini Mart
01.2018 - 12.2020

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Mercedes Quiroz