Merci Manasco
Phoenix
Summary
Dedicated server and head hostess with a strong focus on exceptional customer service and guest engagement in high-volume dining environments.
Overview
3
3
years of professional experience
Work History
Server/Head Hostess
Native Grill & Wings
Phoenix, AZ
06.2025 - 06.2026
- Provided exceptional customer service in fast-paced environment.
- Accurately processed orders and managed transactions using POS system.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Learning Ambassador
Amazon
Phoenix, AZ
03.2023 - 05.2025
- Facilitated engaging learning sessions for diverse employee groups, enhancing knowledge retention.
- Developed and implemented training materials to improve onboarding processes for new hires.
- Collaborated with cross-functional teams to identify skill gaps and recommend targeted training solutions.
- Assisted in evaluating training effectiveness through feedback collection and assessment analysis.
Education
High School Diploma -
La Joya Community High School
Avondale, AZSkills
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong work ethic
- Hospitality service expertise
- Customer service
- High volume dining
Languages
Spanish
Native or Bilingual
Timeline
Server/Head Hostess
Native Grill & Wings
06.2025 - 06.2026
Learning Ambassador
Amazon
03.2023 - 05.2025
High School Diploma -
La Joya Community High School