Open To Work
Meredith Brooks
Flagstaff
Work Preference
Summary
Resourceful professional with extensive experience in recreation and equine management. Recognized for strong problem-solving abilities, attention to detail, and effective communication skills, leading to enhanced customer satisfaction and operational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Recreation Center Manager
Wyndham Flagstaff Resort
Flagstaff
08.2024 - Current
- Supervised daily operations of recreation center activities and events.
- Trained staff in customer service and operational procedures to enhance performance.
- Resolved guest inquiries and complaints to ensure satisfaction.
- Ensured compliance with safety regulations and facility maintenance standards.
- Monitored participant safety during activities, responding to incidents promptly.
- Executed regular facility inspections to identify maintenance needs and ensure readiness.
- Managed equipment inventory and organized recreational supplies for program delivery.
- Maintained cleanliness of dining area, business center, billiards room, arcade, outdoor pool, jacuzzi, and miniature golf.
- Barista and food service for Starbucks café and ice cream/pool snack bar
Seasonal Worker
Hobby Lobby
Flagstaff
11.2023 - 01.2024
- Delivered excellent customer service by greeting customers and addressing inquiries promptly.
- Assisted shoppers in locating items, enhancing overall shopping experience and satisfaction.
- Operated cash register to process transactions accurately, contributing to efficient store operations.
- Processed returns and exchanges in accordance with company policy.
- Restocked checkout supplies to ensure customers had necessary items readily available.
- Replenished items on shelves to maintain adequate inventory levels.
- Organized merchandise displays on sales floor to enhance product visibility.
- Communicated effectively with team members to meet customer needs.
Equine Caregiver
Janet Sands
Flagstaff
05.2017 - 08.2023
- Provided daily care for horses, including feeding, grooming, and exercise.
- Cleaned stalls and barns, removing waste to maintain sanitary conditions.
- Maintained clean environments, enhancing safety and well-being for equine residents.
- Monitored horse health by observing behaviors and promptly reporting changes to management for timely intervention.
- Assisted with medical treatments and administered medications according to veterinarian instructions.
- Developed tailored exercise programs that addressed individual needs, promoting optimal health and fitness for each horse.
- Responded promptly to emergency situations involving horses, ensuring quick resolution.
- Inspected tack regularly for wear or damage before use to ensure safety.
Equine Manager
Horsemen's Lodge Steakhouse
Flagstaff
04.2016 - 05.2021
- Managed daily operations of equine facilities, ensuring animal welfare standards and budget adherence.
- Supervised staff in equine activities and training programs, enhancing horse performance and rider skills.
- Coordinated care schedules for horses, ensuring timely feeding, grooming, and veterinary visits.
- Implemented safety protocols, enhancing protection for staff and visitors during horse interactions.
- Maintained accurate records of horse health, activities, and equipment usage to support operational efficiency.
- Built client relationships by promptly addressing inquiries and resolving complaints.
- Trained new workers on safety procedures and ranch protocols to ensure compliance.
- Managed team of horseback parking lot attendants and greeters to enhance visitor experience.
- Coordinated photo sessions for tour bus guests, enhancing their experience with horses and riders.
Education
Associate of Applied Science - Equine Science
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ12-2007
Skills
Equine/Animal Management Skills
- Equine management
- Horse training and handling
- Effective communication skills
- Team leadership and collaboration
- Continuing education commitment
- Equine exercise planning
- Show preparation expertise
- Equestrian safety protocols
- Horse grooming proficiency
- Groundwork techniques
- Dressage training experience
- Equine first aid knowledge
Recreational Management Skills
- Inventory management skills
- Safety compliance
- Customer service
- Staff training
- Recreation program development
- Inventory management
- Team leadership
- Problem solving
- Conflict resolution
- Attention to detail
- ADA compliance
- Activity scheduling
- Partnership building
- Purchasing
- Supply inventory
- Activity planning
- Community relations
- Client relationship management
- Adaptability
- Problem-solving abilities
- Goal setting
- Continuous improvement
- Equipment management
- Reliability
- Equipment sanitizing
- Cultural sensitivity
- Relationship building
- Staff supervision
- Multitasking
- Professionalism
- Program marketing
- Teamwork
- Injury prevention
Certification
- ServSafe Manager Food Handlers
- First Aid/CPR / Pediatric CPR
- HeartSaver CPR/AED / Infant-Pediatric CPR
- Peer Support Specialist Certificate
- Drivers License
Timeline
Recreation Center Manager
Wyndham Flagstaff Resort
08.2024 - Current
Seasonal Worker
Hobby Lobby
11.2023 - 01.2024
Equine Caregiver
Janet Sands
05.2017 - 08.2023
Equine Manager
Horsemen's Lodge Steakhouse
04.2016 - 05.2021
Associate of Applied Science - Equine Science
Maricopa Community Colleges, Scottsdale Community College