Meriel Goklish

• Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
• Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
• Reduced errors in patient data entry with thorough verification processes and attention to detail.
• Completed intake assessment forms and filed clients' charts.
• Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
• Contributed to a positive work environment through effective teamwork and open communication among colleagues.

Provided therapeutic services to children and adolescents enrolled or eligible to be enrolled with Apache Behavioral Health Services Inc. The School Coach II provide general mental health and substance abuse services, in collaboration with assigned clinical team, to child and adolescent clients with various needs, including suicidal ideation, trauma, and domestic violence. This position also acts as an advocate for the client with other service providers as appropriate.

• Monitored progress toward goals by regularly reviewing case plans and making necessary adjustments.
• Maintained detailed documentation of client interactions, meetings, referrals, and case plan updates in accordance with legal requirements and professional standards.
• Enhanced adolescent well-being by providing comprehensive case management services and individualized support.
• Conducted ongoing evaluations to measure the effectiveness of interventions, using data-driven insights to inform future decisionmaking.
• Provided clients with referrals to community resources outside of company.