Mia Dingus
Maricopa ,AZ
Summary
Dynamic and empathetic professional with a proven track record in childcare and customer service roles, notably with Starbucks. Excelled in creating engaging environments for children and enhancing customer experiences through efficient service and beverage expertise. Skilled in time management and problem-solving, with a strong work ethic and reliability. Certified in CPR, demonstrating a commitment to safety and care.
Overview
4
4
years of professional experience
Work History
Babysitter
Self-employeed
02.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Barista
Starbucks
06.2022 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Crew Member
Culver’s
01.2021 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, delivered orders, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Sickles High School
Tampa, FL05.2023
Skills
- Patience and empathy
- Time management
- Strong work ethic
- Reliability
- Dependability
- Child supervision
- Childcare
- CPR certified
- Calm demeanor
Additional Information
While my primary experience in childcare comes from babysitting, while babysitting, I developed skills such as engaging with children, managing routines and creating a safe environment for them. I am eager to expand my experience in a professional daycare setting as my long term goal is to pursue a degree in Early Childhood Education.
Timeline
Barista
Starbucks
06.2022 - 07.2023
Babysitter
Self-employeed
02.2022 - Current
Crew Member
Culver’s
01.2021 - 03.2024
High School Diploma -
Sickles High School
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