MIA PATINO
Phoenix
Summary
I am a detail-oriented and dependable team player with strong communication skills and a genuine passion for helping others. I bring a positive attitude toward customer service and collaboration, along with experience supporting others and maintaining professionalism in fast-paced, dynamic work environments.
Overview
2
2
years of professional experience
Work History
Market Agent
TOP VALUE OFFER
12.2023 - 10.2024
- Assisted customers with customer service complaints and aided through them through process to ensure resolution
- Assisted peers with complaints through problem solving and complex reviews
- Used of tools that included word/excel for reports and writing letters to customers
Canine Coach
DOGTOPIA
11.2024 - 03.2025
- Maintained detailed records of each dog's progress, behavioral notes, and any incidents or escalations.
- Gave animals proper attention to promote a secure environment in owner's absence.
- Promoted positive atmosphere, leading to repeat business and referrals through exceptional care and customer service.
Adoption Counselor
Arizona Animal Welfare League
05.2025 - 01.2026
- Conducted detailed assessments of potential adopters to ensure suitable matches with animals.
- Provided exceptional customer service to prospective adopters, guiding them through the adoption process and answering questions to ensure informed decisions.
- Used computer systems and shelter software to process adoption paperwork accurately and efficiently
Education
High school diploma -
ASU PREP DIGITAL
01.2026
High School Diploma -
PHOENIX COMMUNITY COLLEGE
Skills
- Customer Service
- Adaptable
- Emotional Intelligence
- Critical Thinking
- Problem-Solving
- Decision Making
- Communication and collaboration
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Adoption Counselor
Arizona Animal Welfare League
05.2025 - 01.2026
Canine Coach
DOGTOPIA
11.2024 - 03.2025
Market Agent
TOP VALUE OFFER
12.2023 - 10.2024
High school diploma -
ASU PREP DIGITAL
High School Diploma -
PHOENIX COMMUNITY COLLEGE