Mia Reeder
Peoria
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Arcadia Cold Storage
12.2024 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Kitchen Manager
Chipotle
02.2024 - 12.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
Hostess
IHOP
11.2023 - 03.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cook
Noodles & Company
07.2022 - 09.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Centennial High School
05.2024
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Problem-solving
- Safety-Protocols
- Time managment
Certification
- Food Handlers Card
- CPR Certification
Timeline
Warehouse Forklift Operator
Arcadia Cold Storage
12.2024 - Current
Kitchen Manager
Chipotle
02.2024 - 12.2024
Hostess
IHOP
11.2023 - 03.2024
Cook
Noodles & Company
07.2022 - 09.2023
High School Diploma -
Centennial High School
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