Michael Awalt
Phoenix
Summary
Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.
Overview
13
13
years of professional experience
Work History
Bar Manager
Loco Patron
05.2024 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar Manager/ Owner
Wicked Brews, Bites & Spirits
10.2020 - 05.2024
- Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
- Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
- Interacted well with customers to build connections and nurture relationships.
- Upgraded point of sale systems for faster order processing and billing, reducing wait times for customers.
- Resolved customer complaints with empathy and efficiency, maintaining high level of customer service.
Bar Manager
The Cabin
01.2020 - 10.2020
- Closed out cash register and prepared cashier report at close of business.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Improved bar layout for better customer flow and comfort, increasing seating capacity and satisfaction.
Bartender Shift Manager
Bar Louie
09.2012 - 01.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Education
High School Diploma -
Ralston Valley High School
Arvada, CO05-2007
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Bar management
- Health codes compliance
Timeline
Bar Manager
Loco Patron
05.2024 - Current
Bar Manager/ Owner
Wicked Brews, Bites & Spirits
10.2020 - 05.2024
Bar Manager
The Cabin
01.2020 - 10.2020
Bartender Shift Manager
Bar Louie
09.2012 - 01.2020
High School Diploma -
Ralston Valley High School
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