Michael Baber
Tucson,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Forward-thinking. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Business Development Executive
News 13
08.2024 - Current
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Kept detailed records of daily activities through online customer database.
Banker
PNC Bank
03.2024 - 08.2024
- Responsible for new account acquisition, sales and retention of clients
- As well as help build personal funds
- Opened, closed, and updated accounts for customers.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Sales Associate
Simpleview
10.2023 - 03.2024
- Completed daily cold calling and outreach to build sales pipeline
- Answered questions about company offerings with knowledgeable responses about products and services
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing
- Implemented SEO best practices, including title tags, meta descriptions, and content optimization
General Manager
TitleMax (TMX Finance)
02.2023 - 10.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Managed budget implementations, employee evaluations, and contract details
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Security Specialist Manager
Cobra Arcade Bar
11.2020 - 02.2023
- Provided safety reports and data analysis to building managers to inform security processes
- Led identification, development, implementation and maintenance of security requirements for entire organization
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments
In Home Advisor Manager
Best Buy
10.2018 - 11.2020
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases
- Negotiated contracts with buyers and sellers to maximize customer savings
- Experience working in remote office or with remote workforce
EMT
Southwest Ambulance
01.2016 - 10.2018
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations
Firefighter
Oracle Fire Department
01.2014 - 10.2016
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns
- Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
Education
General education - General Studies
Flowing Wells
Tucson, AZ12-2001
Skills
- Financial Forecasting
- Sales Strategies
- Customer Service
- Strategic Planning
- Project Management
- Ability to multitask
- Lead prospecting
- Marketing
Additional skills
From working a demanding job such as the Emergency medical field as a firefighter to national strongman competitions. Delayed gratification and hard work are paramount. Building and editing thumbnails and header images for my personal content channel and learning new technology to increase quality on a weekly basis. I have built and maintained personal electronic devices from drones to PCs. Knowing that i don't know everything and being humble enough to learn from people that do.
Timeline
Business Development Executive
News 13
08.2024 - Current
Banker
PNC Bank
03.2024 - 08.2024
Sales Associate
Simpleview
10.2023 - 03.2024
General Manager
TitleMax (TMX Finance)
02.2023 - 10.2023
Security Specialist Manager
Cobra Arcade Bar
11.2020 - 02.2023
In Home Advisor Manager
Best Buy
10.2018 - 11.2020
EMT
Southwest Ambulance
01.2016 - 10.2018
Firefighter
Oracle Fire Department
01.2014 - 10.2016
General education - General Studies
Flowing Wells
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