Michael Batte
Tempe,AZ
Summary
Dynamic professional with a proven track record at Hanover Manor, excelling in high-volume customer service and efficient space planning. Demonstrated ability to enhance customer satisfaction and safety, leveraging strong multitasking and architectural visualization skills. Achieved significant improvements in service delivery and operational efficiency, underscoring a commitment to excellence and attention to detail.
Overview
7
7
years of professional experience
Work History
Waitor
Hanover Manor
09.2021 - 08.2024
- Managed high volume of customers ranging from 30-400 guests during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Skate Gaurd
My Rink Inc.
09.2017 - 08.2021
- Enhanced customer experience by ensuring a safe and enjoyable skating environment.
- Initiated distribution, collection and upkeep of rented skates and tracked inventory.
- Promoted safety awareness among skaters through clear communication of rink rules and guidelines.
- Improved skate rental efficiency by maintaining an organized inventory and assisting customers with proper sizing.
- Assisted with all aspects of roller rink operation including ticketing and entry, floor maintenance, snack bar service and skating lessons.
Education
Bachelor of Science - Architecture
Arizona State University
Tempe, AZ05-2026
GED -
Hanover Park High School
East Hanover06-2021
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Design development
- Space planning
- Architectural visualization
Timeline
Waitor
Hanover Manor
09.2021 - 08.2024
Skate Gaurd
My Rink Inc.
09.2017 - 08.2021
Bachelor of Science - Architecture
Arizona State University
GED -
Hanover Park High School
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