Summary
Overview
Work History
Education
Skills
Timeline
Cover Letter
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Michael Castillo

Avondale

Summary

Professional caregiver and B.S.N graduate with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.


Overview

6
6
years of professional experience

Work History

Caregiver

Under Angel Wings Care Home
10.2018 - 06.2024
  • Provided compassionate care to clients, enhancing daily living activities and emotional well-being.
  • Implemented effective communication strategies with families, promoting transparency and trust in caregiving processes.
  • Monitored client health status, documenting changes and collaborating with healthcare professionals for optimal outcomes.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Assisted in medication management, ensuring adherence to prescribed schedules and safety protocols.
  • Trained and mentored new caregivers on best practices for patient interaction and care techniques.

Elderly Caregiver

The Guardians Home Care Agency
10.2020 - 09.2022
  • Resident care: Assist patients with ADLs in their homes, assist with exercises, and medication reminders.
  • Compliance: Making sure facility stays up to date with state and federal regulations.
  • Staff Management: Supervising and evaluating staff and delegating them to assist with patients based on their strengths. I also hired and trained caregivers.
  • Environmental safety: I would assess the patients homes and identify any potential hazards such as fall hazards and assist them with modifying these hazards to help promote safety and well-being.
  • Developed individualized care plans tailored to client needs, fostering a supportive environment.
  • Led team meetings to discuss care challenges, sharing insights to improve service delivery quality.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Warehouse Assistant Manager

Southern Wine & Spirits
11.2019 - 01.2019
  • Coordinated daily warehouse operations, ensuring efficient inventory management and timely fulfillment of orders.
  • Established team priorities, maintained schedules and monitored performance.
  • Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
  • Collaborated with cross-functional teams to streamline logistics processes, improving service delivery times.
  • Managed equipment maintenance schedules, reducing downtime and ensuring operational readiness of warehouse systems.
  • Conducted regular performance evaluations for team members, providing constructive feedback and identifying areas for growth opportunities.
  • Reduced error rates in shipment documentation by conducting thorough quality checks before dispatching orders.
  • Coached and mentored team members to improve their technical skills and productivity levels.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Education

Accelerated B.S.N Program - Nursing

Grand Canyon University Banner Boswell
Sun City, AZ
12-2025

Bachelor’s - Biology With An Emphasis in Pre-Medicine

Grand Canyon University
Phoenix, Az
12.2016

Skills

  • Basic Life Support (BLS) Certified
  • Board of Nursing Certified Caregiver
  • Critical Thinking Skills
  • Ability to multi-task under stressful situations
  • Patient Assessment & Care: Head-to-toe and focused assessments, monitoring and interpreting vital signs, medication administration (IM, SQ, IVP, PO, IV), IV insertion, indwelling foley catheter insertion, infection control protocols
  • Critical thinking
  • Compassionate and caring
  • Catheter care
  • IV setup
  • ADL assistance
  • Mobility assistance
  • Patient feeding
  • Quality of care standards
  • Basic nursing care
  • IV removal
  • Cerner EMR software
  • Clear patient communication
  • Wound care
  • Insulin medication assistance

Timeline

Elderly Caregiver

The Guardians Home Care Agency
10.2020 - 09.2022

Warehouse Assistant Manager

Southern Wine & Spirits
11.2019 - 01.2019

Caregiver

Under Angel Wings Care Home
10.2018 - 06.2024

Accelerated B.S.N Program - Nursing

Grand Canyon University Banner Boswell

Bachelor’s - Biology With An Emphasis in Pre-Medicine

Grand Canyon University

Cover Letter

 I am writing to express my strong interest in the RN Nurse Residency Program at Banner University. As a dedicated nursing student currently enrolled in the Accelerated BSN program at Grand Canyon University, with an expected graduation on December 12, 2025, I am eager to begin my professional nursing career in an environment that values compassion, excellence, and individualized care, principles that are deeply aligned with Banner’s mission. My foundation in healthcare is rooted in both science and service. I hold a bachelor’s degree in biology with an emphasis in Pre-Medicine, which has strengthened my critical thinking and clinical reasoning skills. However, it was my hands-on caregiving experience that truly revealed my passion for nursing and the unique ability to combine technical skill with compassionate connection. My journey began as a volunteer with Hospice of the Valley, where I provided support in pediatric hospice (Ryan’s House), dementia care, and palliative units. These experiences instilled in me the importance of empathy, active listening, and presence in every patient interaction. Later, as a Certified Caregiver and Owner/Manager of an assisted living home, I gained direct experience in medication administration, wound care, therapy support, and patient safety coordination. I also oversaw staff training, compliance, and operations these skills that taught me to balance clinical precision with leadership and compassion. Through these experiences, I developed a strong ability to provide personalized, home-based care, an environment that requires independence, adaptability, and trust-building with patients and families. I believe these qualities, along with my strong communication skills and dedication to lifelong learning, make me an excellent fit for Banner’s new graduate nursing program. I am inspired by Banner’s commitment to fostering the growth of new nurses through mentorship and evidence-based practice. I would be honored to contribute to your team and continue learning under the guidance of professionals who share my passion for compassionate, high-quality care delivered with evidence-based practice interventions. Thank you for considering my application. I welcome the opportunity to further discuss how my education, clinical experience, and commitment to patient-centered care align with Banner’s mission and the goals for patient care.

Michael Castillo