Michael Cho
Avondale,AZ
Summary
ServeSafe Certified with over 7 years' experience as a cook and manager in the hospitality industry. Seeks to continually improve guest and team member's satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Leader
Chipotle
10.2024 - Current
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Mentored junior cooks in honing their skills through constructive feedback and hands-on guidance during meal preparations.
- Ensured strict adherence to dietary restrictions of customers by cross-checking menu offerings against specific needs.
- Collaborated with front-of-house staff to ensure seamless communication and smooth service during busy shifts.
- Trained new staff members on kitchen procedures, policies, and equipment usage, fostering a well-prepared team.
- Oversaw food ordering processes, maintaining optimal inventory levels while minimizing costs.
- Implemented quality control measures to guarantee customer satisfaction with each meal served.
- Managed daily food preparation tasks, ensuring consistency in taste and presentation of dishes.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Food Service Manager
That Guy's Pizza
03.2017 - 06.2024
- Keep records required by government agencies regarding sanitation or food subsidies
- Schedule staff hours and assign duties
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Count money and make bank deposits
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Order and purchase equipment and supplies
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- Establish and enforce nutritional standards for dining establishments, based on accepted industry standards
- Experience with: Microsoft Word, Microsoft Office, Google Docs, Google Drive, Microsoft Outlook, Microsoft PowerPoint, Food Service Solutions, POSitive ID System, Personal computers, Notebook computers, Computerized cash registers
Education
Some College - Computer Science
University of Anchorage Alaska
Anchorage, AK06.2013
High School Diploma or Equivalent - General Studies
Robert Service High School
Anchorage, AK04.2011
Skills
- Microsoft Office
- POS System
- Greet customers and organized floor section for table seating
- Seeks to continually improve guest and team member's satisfaction
- Sanitation standards
- Kitchen cleaning and maintenance
- Food safety
Certification
ServSafe Food Manager's Certificate, 03/01/23, The ServSafe program is developed by the National Restaurant Association with the help of foodservice industry experts who face the same risks you do every day.
Languages
Korean
Native or Bilingual
Timeline
Kitchen Leader
Chipotle
10.2024 - Current
Food Service Manager
That Guy's Pizza
03.2017 - 06.2024
High School Diploma or Equivalent - General Studies
Robert Service High School
Some College - Computer Science
University of Anchorage Alaska