Summary
Overview
Work History
Skills
Professional Associations Certifications Training
Languages
Timeline
Generic

Michael Isaacs

Maricopa,AZ

Summary

Resourceful and detail-oriented entrepreneur with experience in e-commerce, inventory management, customer service, and hands-on handyman services. Adept at product research, pricing, marketing, and logistics to ensure seamless sales and customer satisfaction. Skilled in problem-solving, organization, and multitasking across diverse tasks, seeking an opportunity to leverage my, adaptability, and strong work ethic to contribute to a dynamic team and achieve company objectives.

Overview

21
21
years of professional experience

Work History

E Commerce

Self-employed
01.2021 - Current
  • Promote listed items across multiple platforms, including Craig's list, Offer-Up, consignment sales, organic marketing, and personal community networks
  • Ensure timely and accurate shipments, fulfilling customer-specific requests, and maintaining high service standards.
  • Track inventory levels and financial data using Excel for efficient organization and reporting.

Part Time Light Handyman

Self-employed
01.2021 - Current
  • Painting and cleanup, yard work, furniture assembly
  • Provide personal assistance such as pet sitting, housekeeping, personal tasks as needed
  • Performed basic landscaping tasks, such as mowing, gardening, pulling weeds, and watering lawns.

Operations Manager - Data Breach Department

CyberScout, LLC
01.2004 - 01.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Investigate escalated data breach reports, validating incidents, developing remediation plans, and implementing preventive measures to enhance privacy and security.
  • Collaborated with government agencies, to support cyber-crime investigations by managing time-sensitive subpoena requests and working with various FBI agencies.

Skills

  • Problem-solving
  • Household repairs
  • Team leadership
  • Training and mentoring
  • E-commerce platform knowledge
  • Customer service
  • Painting
  • Issue resolution
  • Decision-making
  • Inventory management
  • Bilingual
  • Concrete work

Professional Associations Certifications Training

  • CIPP (Certified Information Privacy Professional)
  • HIPPA and Consumer Privacy Training
  • IAFCI- International Association Financial Crimes Investigation

Languages

Spanish
Professional Working

Timeline

E Commerce

Self-employed
01.2021 - Current

Part Time Light Handyman

Self-employed
01.2021 - Current

Operations Manager - Data Breach Department

CyberScout, LLC
01.2004 - 01.2021
Michael Isaacs