Summary
Overview
Work History
Skills
Timeline
Generic

Michael Jaffe

Maricopa,AZ

Summary

I am looking for an opportunity where I can use my management experience, organizational skills, and team play to thrive in my next position. Wherever I land, my goal is to provide world class customer service to my customers, and to assist my coworkers to help make the business run more efficiently. I feel that I have an advantage over most employees who come into a new place of employment due to my unique work experience and my ability to gel with any team.

Overview

24
24
years of professional experience

Work History

General Manager

True View Windows & Glass
09.2020 - Current
  • Business Development - Financial Planning, Strategic Growth, Employee Management, and M+A
  • Quality + Production Manager - Created the finest workflows to ensure proper quality and efficiency
  • Inventory Management - Managed and maintained the warehouse inventory based on company sales
  • Vendor Relations - Established and maintained strong healthy relationships with vendors

Executive Assistant / Bookkeeper

Silton Group Property Management
05.2016 - 07.2020

- Bookkeeping - Processed rent checks in Yardi Voyager, entered payables into Yardi for verification purposes and to process checks. Maintained filing and legal documents for management.

- Executive Assistant to the General Manager - Assisting in Human Recourses, handling employee documentation, payroll, health coverage, and assisting as needed.

Director of Operations - Customer Care

Century Shower Door
01.2001 - 05.2016
  • Director of Operations - Directed a team of 45 employees in overall operations of the business.
  • Production Manager - Handling quality control through all the stages of production.
  • Vendor Relations - Maintaining and creating healthy relationships with vendors.
  • Dispatch Manager - Managed a team of 8 to schedule daily installations (80-100 daily installs)
  • Customer Service - Overseeing and managing all customer care.

Skills

  • Top Quality Customer Service (25 years)
  • Home Improvement Industry (20 years)
  • Managerial Experience (18 years)
  • Purchasing (12 years)
  • Scheduling Dispatching (12 years)
  • Vendor Relations (12 years)
  • Human Resources Records (8 years)
  • Bookkeeping (8 years)

Timeline

General Manager

True View Windows & Glass
09.2020 - Current

Executive Assistant / Bookkeeper

Silton Group Property Management
05.2016 - 07.2020

Director of Operations - Customer Care

Century Shower Door
01.2001 - 05.2016
Michael Jaffe