Michael J. Lotenero
Tucson,Arizona
Summary
Self-motivated sales professional with over 30 years of experience in advertising and retail sales. Proven track record of exceeding goals, cultivating long-term relationships, and delivering outstanding customer service. Recognized for strong interpersonal, negotiation, and communication skills with a keen ability to identify client needs and develop tailored solutions that drive results.
Overview
40
40
years of professional experience
Work History
Senior Account Executive
The Desert Leaf
05.2006 - Current
- Responsible for generating advertising sales revenue with minimal supervision.
- Manage and grow relationships with 80+ active clients, consistently billing between $52,000-$65,000 per month.
- Oversee all contracts, billing, collections, and ad production.
- Develop creative advertising strategies to help clients reach their target audiences effectively.
- Recognized for maintaining long-term client satisfaction and constantly achieving revenue growth.
Account Executive
TNI Arizona Daily Star/Tucson Citizen
01.1998 - 01.2006
- Consistently exceeded annual sales goals; awarded multiple 'Salesperson of the Month' honors.
- Managed a sales team of six representatives and two technical assistants serving medium and small business accounts.
- Specialized in developing promotional materials and customized advertising solutions.
- Demonstrated strong leadership, creativity, and communication in a fast-paced sale environment.
Sales Associate
Sam Levitz Furniture
01.1991 - 01.1998
- Delivered exceptional customer service throughout the entire sales process- from greeting and qualifying to closing and delivery follow-up.
- Overcame sales objections through consultive selling and product expertise.
- Resolved customer concerns efficiently, resulting in a strong referral and repeat client base.
- Consistently ranked among top performers for sales volume and customer satisfaction.
Front End Manager
Smith's/ Fry's Food & Drug
01.1986 - 02.1991
- Oversaw cashier operations, bookkeeping, and security.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Skills
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, Powerpoint)
- Experienced in CRM systems and digital advertising tools
- Skilled in online research and Internet-based sales platforms
- Strong written and verbal communication skills
- Sales methodologies
- Marketing strategy implementation
- Deal negotiation
- Sales strategies implementation
- Sales expertise
- Prospecting skills
- Cold calling
- Lead generation
- Prospecting
- Multitasking and organization
Timeline
Senior Account Executive
The Desert Leaf
05.2006 - Current
Account Executive
TNI Arizona Daily Star/Tucson Citizen
01.1998 - 01.2006
Sales Associate
Sam Levitz Furniture
01.1991 - 01.1998
Front End Manager
Smith's/ Fry's Food & Drug
01.1986 - 02.1991