Michael King Gonzales
Anthem
Summary
Dedicated motorcycle mechanic with extensive experience, excelling in diagnostics and engine repairs. Known for exceptional customer service and problem-solving skills, I effectively reduced troubleshooting time and expanded the client base by adapting to industry trends. Proficient in using hand and power tools to ensure optimal motorcycle performance.
Overview
7
7
years of professional experience
Work History
Mechanic
Desert Dweller
01.2025 - Current
- Performed maintenance on different categories and brands of motorcycles.
- Cleaned, repaired and replaced engine parts before reassembly.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Performed brake repairs and servicing for effective and safe braking.
- Performed routine maintenance tasks for optimal motorcycle performance and longevity.
- Diagnosed complex mechanical issues with accuracy, reducing the need for additional troubleshooting time.
- Performed test drives before maintenance to diagnose issues and after maintenance to confirm resolution of issues.
Custodian
Red Rock Prison
09.2021 - 04.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Motorcycle Mechanic
CLS Cycles
01.2018 - 03.2021
- Replaced defective parts using hand or powers tools, arbor presses and flexible power presses.
- Mounted, balanced or checked tire condition or pressure.
- Listened to engines, examined vehicle frames or conferred with customers to determine nature and extent of malfunction or damage.
- Worked with clients to develop plans for ordering, installing and aligning parts and performing detail work.
- Demonstrated expertise in various motorcycle brands, expanding the company''s reach to a diverse clientele base.
- Provided exceptional customer service by addressing concerns promptly, explaining repairs clearly, and offering expert advice on motorcycle care.
- Adapted to changing industry trends by continuously expanding knowledge of electric and hybrid motorcycle technologies, positioning the business for future growth opportunities.
- Collaborated with suppliers to procure high-quality parts at competitive prices, benefiting both clients and the business''s bottom line.
- Assisted in training new mechanics on best practices for problem-solving procedures, repair techniques, and shop protocols.
- Built lasting relationships with customers through genuine interest in their needs and consistent delivery of top-notch service experiences.
- Diagnosed and repaired electrical assemblies such as headlights, tail lights, starters and signal lights in accordance with DOT laws.
- Exhibited strong attention to detail in all aspects of repair work, preventing errors that could lead to costly rework or unsafe riding conditions.
Education
Mechanic
Motorcycle Mechanic Institute MMI
Deer Valley, AZ2015
Skills
- Hand and power tools
- Brake systems
- Maintenance and repairs
- Engine repair
- Preventive Maintenance
- Tire services
- Diagnostics
- Belt and hose replacements
- Gasket and seal replacements
- Fluid exchanges
- Fuel systems
- Problem diagnosis
- Vehicle inspections
- Customer service
- Electrical systems
- Exhaust systems
- Clutch repair
- Defective parts disassembly
- Performance tuning
- Ignition systems
- Price quoting
- Customer relationship management (CRM)
- Motorcycle repair
Timeline
Mechanic
Desert Dweller
01.2025 - Current
Custodian
Red Rock Prison
09.2021 - 04.2024
Motorcycle Mechanic
CLS Cycles
01.2018 - 03.2021
Mechanic
Motorcycle Mechanic Institute MMI
Similar Profiles
Eduardo EspirituEduardo Espiritu
Executive Sous Chef at Revel Palm Desert Palm DesertExecutive Sous Chef at Revel Palm Desert Palm Desert
JENNY WILLIAMSONJENNY WILLIAMSON
Client Relations / Marketing Coordinator at Desert Valley TestingClient Relations / Marketing Coordinator at Desert Valley Testing
Courtney Smith BSN, RNCourtney Smith BSN, RN
Emergency Room Registered Nurse at Desert Regional Medical CenterEmergency Room Registered Nurse at Desert Regional Medical Center