Michael Mallick
Buckeye
Summary
Dynamic production leader with extensive experience at Factor, driving a 70% improvement in shift quality through effective team training and process optimization. Skilled in RTI operations and cross-functional collaboration, I excel in problem-solving and fostering teamwork to enhance inventory accuracy and operational efficiency.
Overview
5
5
years of professional experience
Work History
Production Lead (Night Shift)
Factor
Goodyear
09.2023 - Current
- One of the first leads to help establish and implement the Return to Inventory (RTI) process, shaping workflows, and standards for inventory reconciliation.
- Trained team members, leads, and managers on RTI operations, including putaways, replens, accurate kitchen inventory intake, and tracking.
- Led 15–20 team members nightly, ensuring smooth production, fulfillment accuracy, and system alignment.
- Oversaw meal receiving, placement, and tracking using HighJump and other tools to ensure inventory integrity.
- Improved shift quality by 70% through leadership in packaging, sleeve accuracy, and continuous process improvement.
- Proactively resolved production issues, maintained flow, and ensured cross-functional communication between fulfillment and inventory teams.
- Provided recommendations for improving internal processes to reduce errors and discrepancies.
- Established standard operating procedures for each task within the production line.
Fulfillment Associate / JAM Caller / Learning Ambassador / Acting Assistant Manager
Amazon
Rialto
11.2019 - 09.2023
- Supported leadership by coordinating shift operations as a JAM Caller, ensuring balanced labor distribution and performance tracking.
- Took on Acting Assistant Manager responsibilities, including coaching, labor planning, and addressing real-time floor challenges.
- Led new hire onboarding and peer training as a Learning Ambassador, focusing on safety standards, process efficiency, and team culture.
- Adapted quickly to shifting roles and expectations, regularly stepping into leadership functions to maintain high operational output.
- Participated in successful building launch GYR1 during 2020
Education
Associate of Science - Kinesiology
Riverside City College
Riverside, CA05-2022
Associate of Science - Math & Science
Riverside City College
Riverside, CA05-2022
Skills
- RTI Operations
- Inventory management and accuracy
- Team leadership and training
- Put away and replenishment
- Production and fulfillment operations
- Cross-functional collaboration
- Process optimization
- Time and task management
- Problem solving
- Computer skills
- Teamwork and coordination
References
References available upon request.
Timeline
Production Lead (Night Shift)
Factor
09.2023 - Current
Fulfillment Associate / JAM Caller / Learning Ambassador / Acting Assistant Manager
Amazon
11.2019 - 09.2023
Associate of Science - Kinesiology
Riverside City College
Associate of Science - Math & Science
Riverside City College
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