Michael McAtee
Tonopah
Summary
Dedicated to continued learning to meet all business needs. Ready to develop career foundation with expanding operation, systematic and well-organized with strong mindfulness.
Overview
3
3
years of professional experience
Work History
IT Field Support Technician
APS
11.2022 - Current
- Provided end-user training on software applications, leading to increased productivity among employees.
- Improved system performance by troubleshooting and resolving hardware, software, and network issues.
- Enhanced customer satisfaction by providing timely and efficient technical support for various IT-related problems.
- Provided a high level of customer service by consistently resolving technical issues within established timeframes, resulting in positive feedback and increased client loyalty.
Janitor
PMI
09.2022 - 10.2022
- Maintaining facility by ensuring in operational condition for safe management of plant systems
Quality Communications
08.2022 - 09.2022
- Install high-speed internet services at customer locations
- Disconnects, reconnects, adds, changes, and troubleshoots video, telephony, and high-speed internet services
- Educated customers on services
- Promotes services
- Proposes solutions to problems
Education
IT SECURITY -
WESTERN MARICOPA EDUCATION CENTER
05.2022
HIGH SCHOOL DIPLOMA -
TONOPAH VALLEY HIGH SCHOOL
TONOPAH, AZ05.2022
Skills
- Installing, disconnecting, and troubleshooting complex commercial products and services: IP Centrex, simple managed Wi-Fi, common area Wi-Fi, metro Wi-Fi, software defined wide area networks, bulk HD Select, analog regeneration, centralized Pro: idiom, security solutions for Cox business, works with alarms, low voltage electricity, and color-coded wires, maintains accurate and complete recordkeeping
- Use of multimeter
- Program development
- Work with Office Pro systems
Timeline
IT Field Support Technician
APS
11.2022 - Current
Janitor
PMI
09.2022 - 10.2022
Quality Communications
08.2022 - 09.2022
IT SECURITY -
WESTERN MARICOPA EDUCATION CENTER
HIGH SCHOOL DIPLOMA -
TONOPAH VALLEY HIGH SCHOOL
Similar Profiles
Stacey KiteStacey Kite
Elementary Dean of Students at APSElementary Dean of Students at APS
Jodi CampbellJodi Campbell
Behavioral Redirector at APSBehavioral Redirector at APS
Jennifer GrilloJennifer Grillo
Behavior Redirector/EA at APSBehavior Redirector/EA at APS
Christine RaymondChristine Raymond
Respiratory Therapist at NARespiratory Therapist at NA
DENI MCCONNELLDENI MCCONNELL
Registered Behavior Technician at Action Behavior CentersRegistered Behavior Technician at Action Behavior Centers