Michael McGeeney
Surprise,AZ
Summary
Bilingual English and Spanish Customer Service Representative dedicated to creating an exceptional customer experience. A hardworking and dependable team player with vast experience assisting customers in the retail setting. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests and needs.
Overview
2
2
years of professional experience
Work History
Retail Store Associate
Adidas
05.2023 - Current
- Greeted customers, helped locate merchandise, and offered product recommendations.
- Listened to customer needs to identify and recommend optimal products.
- Built customer loyalty by delivering excellent service and providing pleasant shopping experiences.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed efficient cash register operations.
Brand Associate
Old Navy
10.2021 - 05.2023
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
Education
High School Diploma -
Shadow Ridge High School
Surprise, AZ05.2023
Skills
- Customer Service Excellence
- Adaptable and Flexible
- Cash Handling
- Product Knowledge
- Reliable and Responsible
- Problem-Solving Abilities
- Positive attitude
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Retail Store Associate
Adidas
05.2023 - Current
Brand Associate
Old Navy
10.2021 - 05.2023
High School Diploma -
Shadow Ridge High School
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