Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Rodriguez

Tuckahoe

Summary

Professional team leader with strong background in managing overnight operations. Known for fostering team collaboration and driving results through efficient processes. Reliable and adaptable, consistently meeting changing business needs while maintaining high standards. Skilled in conflict resolution and operational oversight.


Overview

9
9
years of professional experience

Work History

Overnight Team Lead

Walmart
10.2022 - Current
  • Supervised overnight team operations to ensure efficient workflow and compliance with company policies.
  • Coordinated inventory management processes, improving stock accuracy and minimizing discrepancies.
  • Mentored new team members on operational procedures, enhancing overall team performance and cohesion.
  • Implemented safety protocols, fostering a secure working environment for all associates during overnight shifts.
  • Collaborated with management to develop strategies for inventory reduction and waste minimization initiatives.
  • Managed scheduling for overnight team, ensuring adequate coverage and efficient labor utilization across shifts.
  • Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
  • Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.

Fresh Team Lead

Walmart
05.2021 - 10.2022
  • Led daily team operations, ensuring adherence to safety protocols and operational standards.
  • Mentored new team members, providing training on equipment use and workflow processes.
  • Streamlined inventory management, improving accuracy in stock levels and reducing discrepancies.
  • Coordinated scheduling of team shifts to optimize productivity and coverage during peak hours.
  • Boosted customer satisfaction scores through consistent delivery of high-quality service in accordance with company standards.
  • Developed and led training sessions for new hires, ensuring rapid onboarding and seamless integration into the team.
  • Monitored inventory levels of fresh food areas monthly by conducting inventory to analyze gross profit, maintain accurate inventory levels of areas in Bakery, Deli, Meat, Produce, and Fuel center.

Stocking 2 Team Lead

Walmart
05.2018 - 05.2021
  • Implemented process improvements, streamlining workflows to increase efficiency. Managed freight being unloaded nightly for teams to stock to salesfloor.
  • Analyzed inventory levels, optimizing stock management to reduce shrinkage. Identified high shrink items and verified what was received to ensure integrity of shipments.
  • Facilitated communication between departments, fostering collaboration on operational goals. Communicated workload for shift handoff to overnight team.
  • Conducted performance evaluations, providing constructive feedback to drive individual growth.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively. This includes managing time to complete freight timely to ensure items were on the floor for customers to purchase timely.

Fresh Team Associate

Walmart
10.2016 - 05.2018
  • Streamlined communication processes within the team to enhance collaboration and efficiency.
  • Implemented quality control measures to maintain standards and reduce errors in service delivery.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Created appealing displays for routine arrangements and special promotions.
  • Continuously checked products for quality assurance according to strict guidelines. Monitored inventory levels in Meat and Frozen food departments to ensure shipments maintained integrity for customer purchase and reduce shrink.
  • Helped perform monthly inventory for fresh food areas to monitor gross profit, maintain accurate on hands of products to streamline inventory flow for customers, and analyze shrink that occurred in departments.

Education

GED -

Las Artes
Tucson

Skills

  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Team collaboration
  • Team leadership
  • Adaptability and flexibility
  • Decision-making
  • Analytical thinking
  • Conflict resolution
  • Professionalism
  • Inventory management

Languages

Spanish
Native or Bilingual

Timeline

Overnight Team Lead

Walmart
10.2022 - Current

Fresh Team Lead

Walmart
05.2021 - 10.2022

Stocking 2 Team Lead

Walmart
05.2018 - 05.2021

Fresh Team Associate

Walmart
10.2016 - 05.2018

GED -

Las Artes

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Michael Rodriguez