Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Soto

Casa Grande

Summary

Professional with strong background in peer support, equipped to make meaningful impact. Skilled in active listening, crisis intervention, and empathetic communication. Reliable team player who adapts to changing needs and consistently achieves results. Known for fostering collaborative environment and supporting individuals in their recovery journey.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Veteran Resource and Recovery Navigator

Casa Grande Alliance
07.2025 - Current
  • Assisted veterans in accessing benefits and services to enhance their quality of life.
  • Coordinated outreach efforts to connect veterans with community resources and support programs.
  • Collaborated with team members to improve service delivery processes for veteran assistance programs.
  • Managed scheduling of appointments and follow-ups, ensuring timely service for veterans in need.
  • Presented program updates and success stories during monthly staff meetings to keep team members informed and motivated.
  • Assisted in the development of outreach strategies to increase awareness of available services for veterans and their families.
  • Collaborated with community partners to provide comprehensive support services to veterans, fostering a network of resources.
  • Monitored budget allocations for various program components, ensuring responsible spending within designated limits.
  • Managed case files for veteran clients, ensuring accurate documentation and timely follow-up on all required actions.
  • Provided compassionate guidance to veterans navigating complex benefit programs, simplifying the process and reducing client frustrations.

Housing and Landlord Locator

Casa Grande Alliance
05.2025 - 07.2025
  • Conducting thorough research to identify a variety of rental properties and potential landlords in the area, ensuring a diverse selection for clients.
  • Building and maintaining strong relationships with landlords, which involves negotiating favorable rental terms and agreements to benefit both parties.
  • Assisting clients in navigating the housing market by finding suitable options that match their specific preferences and budgetary constraints.
  • Collaborating with various housing agencies to expand the list of available resources for clients looking for a new home.
  • Provide dedicated service to everyone seeking guidance in the rental market.

Donation Door Attendant

Goodwill Of Central And Northern Arizona
01.2025 - 03.2025
  • Greeted and assisted customers, ensuring positive first impressions and enhancing overall experience.
  • Monitored entrance area for security, maintaining a safe environment for visitors and staff.
  • Organized donation drop-off area, ensuring cleanliness and accessibility for donors.
  • Collaborated with team members to address customer inquiries, fostering teamwork and communication.
  • Adapted quickly to changing situations, demonstrating flexibility in high-traffic periods or special events.
  • Kept work area clean and safe.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Lead Line Cook

IHOP
12.2014 - 10.2024
  • Prepared and cooked high-quality dishes in a fast-paced kitchen environment.
  • Ensured compliance with food safety and sanitation standards during food preparation.
  • Trained new kitchen staff on cooking techniques and safety protocols.
  • Collaborated with front-of-house team to coordinate timely meal service.
  • Monitored inventory levels, minimizing waste through efficient ingredient usage.
  • Maintained kitchen equipment, ensuring readiness for daily operations.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
  • Received recognition for outstanding performance in maintaining a clean, organized workspace that met health department guidelines.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Mentored new hires on company policies, procedures, and best practices to ensure seamless integration into the team.

Gantry Operator

Allaince Components LLC
10.2008 - 02.2011
  • Operated machinery to ensure efficient production flow and minimize downtime.
  • Monitored quality control processes to maintain product standards and compliance.
  • Trained new operators on equipment handling and safety protocols.
  • Collaborated with team members to optimize workflow and enhance productivity.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.

Education

GED -

Casa Grande Union High School
Casa Grande, AZ

Skills

  • Team collaboration experience
  • Adaptive learning
  • Trauma-informed care
  • Interviewing techniques
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Effective communication
  • Relationship building
  • Self motivation
  • Motivational interviewing
  • Crisis intervention
  • Suicide prevention
  • Trauma informed care framework

Certification

  • Certified Peer Recovery Support Specialist
  • Organizational Certified Trauma-Support Specialist

Timeline

Veteran Resource and Recovery Navigator

Casa Grande Alliance
07.2025 - Current

Housing and Landlord Locator

Casa Grande Alliance
05.2025 - 07.2025

Donation Door Attendant

Goodwill Of Central And Northern Arizona
01.2025 - 03.2025

Lead Line Cook

IHOP
12.2014 - 10.2024

Gantry Operator

Allaince Components LLC
10.2008 - 02.2011

GED -

Casa Grande Union High School

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Michael Soto