Open To Work
Michael Stephens
Phoenix
Summary
Dynamic and customer-focused professional with a strong background in sales, serving, and food service operations.
Proven ability to build rapport with diverse customers, drive revenue through personalized recommendations, and maintain high service standards in fast-paced environments. Skilled in multitasking, problem-solving, and delivering exceptional guest experiences while supporting team efficiency and organizational goals. Known for a positive attitude, strong communication skills, and a commitment to creating welcoming, memorable interactions.
Overview
6
6
years of professional experience
Work History
Server Assistant/Food Runner
Roka Akor
Paradise Valley
11.2025 - Current
- Delivered prompt and reliable service to customers.
- Described menu items accurately to assist customers in making informed choices.
- Persuaded customers to upgrade meals, enhancing overall dining experience.
Manager of Onsite Operations
Golden Coast Planning
Carmel Valley
06.2025 - 11.2025
- Led and trained teams to execute successful event operations.
- Collaborated with clients and venue ownership to facilitate seamless event experiences.
- Developed event packages that balanced customer needs with venue expectations.
Server/Host
Sushi Omakase
Gilroy
03.2025 - 10.2025
- Provided detailed insights and tailored recommendations on menu items to enhance customer dining experience.
- Upsold premium menu items to increase average order value.
- Processed customer orders accurately and efficiently.
Shift Leader
Domino's Pizza
Hollister
10.2023 - 10.2025
- Led team in delivering exceptional food and customer service.
- Trained new employees, enhancing their ability to sell options/products effectively.
- Received and cooked orders, ensuring high-quality food at low prices.
Sales Representative
Impact Energy
Tempe
09.2024 - 01.2025
- Provided comprehensive information on Tesla solar systems while establishing rapport with clients.
- Coordinated meetings for closers to maximize deal closure opportunities.
- Cold-called potential customers to facilitate the transition from APS to Tesla Solar Energy.
Lone Tree Events
Venue Assistant Manager
Hollister
08.2020 - 12.2023
- Executed event management strategies that elevated guest experiences.
- Delivered exceptional customer service, addressing guests' needs throughout events.
- Maintained venue readiness for scheduled events, ensuring optimal conditions.
Education
Some College (No Degree) - Business Communications, Psychology
Arizona State University (Currently Enrolled)
Tempe, AZ03-2026
Skills
- Customer Service
- Order Management
- Time Management
- Team Collaboration
- Communication
- Resourceful Multitasking
- Problem Solving
- Fast Learner
- Leadership
- Customer Relationship Management
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$45000/yr - $200000/yrTimeline
Server Assistant/Food Runner
Roka Akor
11.2025 - Current
Manager of Onsite Operations
Golden Coast Planning
06.2025 - 11.2025
Server/Host
Sushi Omakase
03.2025 - 10.2025
Sales Representative
Impact Energy
09.2024 - 01.2025
Shift Leader
Domino's Pizza
10.2023 - 10.2025
Lone Tree Events
Venue Assistant Manager
08.2020 - 12.2023
Some College (No Degree) - Business Communications, Psychology
Arizona State University (Currently Enrolled)