Summary
Overview
Work History
Education
Skills
Timeline
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Michael Vanover

Phoenix

Summary

Store Manager with extensive experience at Levi Strauss & Co, recognized for exceptional team building and visual merchandising skills. Achieved significant sales growth across multiple locations while consistently meeting all KPIs. Proven ability to thrive under pressure and create a collaborative environment that drives team performance.

Overview

10
10
years of professional experience

Work History

Store Manager

Levis Strauss & Co
Scottsdale
12.2024 - Current
  • Managed a team of 12 people within a $1.2 million store that is a Mainline Expression.
  • Supported the Regional Brand Environment (Visual) leader by having weekly touch bases to review brand standards, market performance on specific items, and overall floor set execution throughout the Phoenix market.
  • Supported multiple stores in the district during peak and visit times to help level-set visual standards in buildings, to brand directives, and product flow to drive sales.
  • Support localization events with HQ to bring knowledge and awareness to the brand, to help drive traffic to local stores.
  • Running comp over comp in both stores each year, with all KPIs increasing across the board.
  • Create and hold open dialogue conversations with peers and other teams to understand consumer-based trends.
  • Making moves to reflect growth in key departments, driving sales.
  • Communication directly bubbled to corporate partners and the VP of stores.
  • Work one-on-one with the Marketing Department to bring in local influencers and artists to help promote Levi's.

Store Manager

Birkenstock USA
Austin
05.2024 - 11.2024
  • Recruited, hired, trained, and managed a team of 20 people within a new flagship store in the Austin market.
  • Recruited over 20 associates and leaders in a two-week time frame, staffing the store before it was set to open.
  • Trending to hit 5 million dollars, the store is the 1st of its kind in Texas and the 6th in the company at a full retail expression.
  • Supported NSO for not only my store in Austin, but also for the Texas market, with two more stores set to open soon in Dallas and Houston.
  • Started the recruiting process with HR for the other two stores soon opening in the market.
  • Helped with local setup and marketing leaders to get the name and brand more traffic into the store with the opening.
  • Worked hand in hand with corporate visual leaders to set and maintain store visuals.

District Brand Environment/ Store Manager

LS&CO
Austin
08.2022 - 05.2024
  • Managed a team of 10-15 people within a 2.5 million dollar store that is not only a Mainline Expression, but also has a Tailor Shop within it.
  • Supported the Regional Brand Environment (Visual) leader by having weekly touch bases to review brand standards, market performance on specific items, and overall floor set execution throughout the Austin, Dallas, and OKC market.
  • Supported multiple stores in the district during peak and visit times to help level-set visual standards in buildings, to brand directives, and product flow to drive sales.
  • Support localization events with HQ to bring knowledge and awareness to the brand, to help drive traffic to local stores.
  • Supported District NSO by opening three stores so far in the district and surrounding districts.
  • Running comp over comp in both stores each year, with all KPIs increasing across the board.
  • Create and hold open dialogue conversations with peers and other teams to understand consumer-based trends.
  • Making moves to reflect growth in key departments, driving sales.
  • Communication directly bubbled to corporate partners and the VP of stores.
  • Work one-on-one with the Marketing Department to bring in local influencers and artists to help promote Levi's Tailor Shop in-store.
  • Also, worked with the market and our community leaders to set up local give-back days for teams to give back to our communities.

Assistant Visual Manager

Crate and Barrel
Dallas
08.2020 - 08.2022
  • Managed a team of 35 to 50 people within a 15-million-dollar flagship store.
  • Managed the overall visual standards of the building to comply with company directives, and the flow of business and consumer trends.
  • Delivered excellent customer service to guests while adhering to standard practices to drive sales in the store.
  • Created plans to ensure staff members were aware of daily goals and standards, balanced register drawers, produced staff schedules, and prepared bank deposits.
  • Managed all inventory through DM audits and shrink plan control.
  • Resolved customer issues by investigating their needs, answering questions, and building rapport with internal and external guests.
  • Strengthening team productivity by hiring, managing, and developing top talent in all departments.
  • Managed MOD responsibilities through Quarter 4 by learning in the moment, and taking consistent feedback to ensure growth within all company standards.
  • Collaborated with the management team to provide support in specific areas needed to establish overall store success.

Store Team Leader/District Loyalty Leader

American Eagle Outfitters
Dallas
01.2017 - 08.2020
  • With my time spent between each store, I managed teams of 20 to 35 people within a volume range of 2 to 3.5 million dollars.
  • Delivered excellent customer service, and implemented standard practices to maximize sales and minimize shrink.
  • Processed daily paperwork, balanced register drawers, produced staff schedules, and prepared bank deposits.
  • Oversaw inventory management through audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions, and building rapport with internal and external guests.
  • Strengthened workflow productivity by hiring, managing, and developing top talent.
  • Developed training tools, provided assessments, and performance monitoring programs, all to strengthen, coach, and mentor employees.
  • Supported a multitude of store openings and district visits.
  • Developed and encouraged the importance of brand loyalty for 13 stores. Had weekly touch bases and bi-weekly conference calls for Store Leaders and Captains, in partnership with Company Loyalty reps.
  • Managed the reopening of three stores/teams during the COVID pandemic, managing all stores at once through a two-week opening process.

Co-Store Team Leader / District Loyalty Leader

American Eagle Outfitters & Aerie Side by Side
Dallas
06.2017 - 12.2017
  • Managed a team of 30 people within a 7-million-dollar Side-by-Side store.
  • Oversaw daily operations of the store, including inventory and supply restocking, cash handling, and assisting customers.
  • Trained staff on daily duties, and provided constant feedback, resulting in improved performance and customer satisfaction.
  • Recruited, interviewed, and hired qualified employees to provide top-quality service.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets, and directing sales signage placement.
  • Scheduled staff to assign employee shifts according to department and business needs.
  • Developed training tools, provided assessments, and performance monitoring programs, all to strengthen, coach, and mentor employees.
  • Helped travel, and open multiple new stores, and remodel within the brand.

Department Manager/Store Opener/ District Trainer

H&M
Dallas
11.2015 - 06.2017
  • Throughout my time with H&M I managed a team of 60-100 people with store volumes ranging from 3.5-10 million dollars in sales.
  • Worked closely with sales associates in the department to complete all tasks.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Processed daily paperwork, balanced register drawers, produced staff schedules and prepared bank deposits.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends, and prepared reports for management.
  • Cultivated a talented team of departmental employees through mentoring, coaching and teaching skills.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve profitability.
  • Traveled to open stores and support the rebuilding of several teams through level setting expectations, hiring and store training for periods of time.

Education

Associates of Arts - General Studies, Certificate in Psychology

Bossier Parish Community College
Bossier City, LA
06.2014

High School Diploma -

Smackover High School
Smackover, AR
05.2009

Skills

  • Self-motivated
  • Team building and training
  • Client relations expert
  • Prospecting skills
  • Thrives under pressure
  • Team management
  • Visual merchandising
  • Customer service
  • Excellent communication skills

Timeline

Store Manager

Levis Strauss & Co
12.2024 - Current

Store Manager

Birkenstock USA
05.2024 - 11.2024

District Brand Environment/ Store Manager

LS&CO
08.2022 - 05.2024

Assistant Visual Manager

Crate and Barrel
08.2020 - 08.2022

Co-Store Team Leader / District Loyalty Leader

American Eagle Outfitters & Aerie Side by Side
06.2017 - 12.2017

Store Team Leader/District Loyalty Leader

American Eagle Outfitters
01.2017 - 08.2020

Department Manager/Store Opener/ District Trainer

H&M
11.2015 - 06.2017

Associates of Arts - General Studies, Certificate in Psychology

Bossier Parish Community College

High School Diploma -

Smackover High School

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