Michael Walker
Phoenix
Summary
Detail-oriented and highly skilled Security Service Technician with over four years of progressive experience in physical security systems, access control, intrusion detection, and fire suppression systems. Proven track record supporting government and private sector facilities with the installation, maintenance, and troubleshooting of integrated security technologies. Held a secret clearance and advanced cybersecurity and compliance training.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Tactical Officer / Team Lead
GardaWorld Security
Phoenix
05.2025 - Current
- Oversaw physical security operations, including system alarm monitoring, and front desk access control.
- Trained and coached security teams on equipment usage and emergency response protocols.
- Coordinated with law enforcement and handled escalations involving surveillance systems.
Assistant
Walker & Associates LLC
Phoenix
01.2021 - Current
- Conducted in-depth research to support investigative operations, including surveillance, and data collection.
- Managed sensitive cases with discretion while multitasking across various technology platforms, and handling client communications.
- Conducted research and digital forensics using OSINT tools for investigative support.
Security Specialist / Shift Lead
Allied Universal
Wittman
04.2023 - 05.2025
- Maintained and troubleshot LenelS2 access control, fire, and intrusion detection systems.
- Led incident responses, and documented equipment diagnostics and resolution processes.
- Ensured the readiness of video surveillance systems and security infrastructure.
- Operated and maintained equipment according to safety protocols and operational standards.
Intern
SkyQuest Aviation
Glendale
07.2023 - 07.2024
- Assisted the Facility Security Officer (FSO) in maintaining compliance with government security regulations, including the NISPOM and DCSA guidelines
- Configured, tested, and programmed customer-facing online systems
- Installed security camera hardware and software
- Engaged with cross-functional teams to resolve user experience issues, contributing to enhanced security processes.
Security Specialist
Security Industry Specialists
Wittman
02.2023 - 03.2023
- Managed and operated access control systems, responding to security incidents with precision.
- Monitored and maintained security technology, ensuring its reliability during operations.
- Reviewed access control logs to detect unauthorized entries or suspicious activity.
Education
Bachelor of Science - Information Technology
Phoenix College
Phoenix, AZ12.2025
Associate of Applied Science - Information Technology
Phoenix College
Phoenix, AZ07.2025
Microsoft Desktop Associate Certificate - Information Technology
Maricopa Community Colleges, Phoenix College
Phoenix, AZ06.2024
Skills
- Technical troubleshooting
- Incident response
- Security assessments
- Access control management
- Security system management
- Access control operations
- Installation and repair
- Maintenance and repairs
Accomplishments
- DoD Certificates (2023 to Present)
- Counter-Intelligence Foreign Travel Briefing
- Cyber Awareness Challenge 2023
- Cyber Insider Threat
- Privilege User Cybersecurity Responsibilities
- Thwarting the Enemy: Providing Counterintelligence &
- Threat Awareness
- FEMA Certificates (2018 to Present)
- IS-700: Introduction to National Incident Management
- ICS100: Introduction to Incident Command System
- IS-906: Basic Workplace Security Awareness
- IS-912: Retail Security Awareness Understanding Hidden
- Hazards 3
Certification
- Cyber Awareness Challenge 2023
- Insider Threat, Privileged User Responsibilities
- Counterintelligence & Threat Awareness
- IS-700, ICS100, IS-906, IS-912
Technical Skills
- Security Systems: LenelS2, Access Control, IDS, CCTV, Fire Suppression
- Technology Proficiency: Microsoft Certified, System Configuration, Troubleshooting
- Compliance & Safety: NISPOM, DCSA, DoD & FEMA Certified
- Tools & Maintenance: Alarm Panels, Camera Systems, Cabling, Testing Equipment
- Soft Skills: Customer Service, Leadership, Incident Response, Documentation
Timeline
Lead Tactical Officer / Team Lead
GardaWorld Security
05.2025 - Current
Intern
SkyQuest Aviation
07.2023 - 07.2024
Security Specialist / Shift Lead
Allied Universal
04.2023 - 05.2025
Security Specialist
Security Industry Specialists
02.2023 - 03.2023
Assistant
Walker & Associates LLC
01.2021 - Current
Bachelor of Science - Information Technology
Phoenix College
Associate of Applied Science - Information Technology
Phoenix College
Microsoft Desktop Associate Certificate - Information Technology
Maricopa Community Colleges, Phoenix College
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