Michael Worthington
Paulden
Summary
Detail-oriented Sales Associate experienced in delivering exceptional customer service and resolving complex issues. Achieved customer satisfaction through proactive problem-solving and solution-seeking approaches. Focused on enhancing operational efficiency and driving sales growth.
Overview
17
17
years of professional experience
Work History
Equipment Operator & Job Supervisor
Central Arizona Contracting
Chino Valley
08.2017 - Current
- Operated heavy machinery for site preparation and material transport.
- Collaborated with team members to enhance workflow efficiency on construction projects.
- Supervised daily operations, ensuring adherence to safety standards and procedures.
- Trained new staff on operational processes and safety protocols, facilitating smoother onboarding.
- Analyzed project specifications to prepare accurate cost estimates.
- Coordinated with suppliers to obtain timely quotes for materials and services.
- Assisted in project scheduling by estimating timeframes for task completion..
- Coordinated and finalized sales proposals to complete purchases.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
Owner
Just Handy Services, LLC
Paulden
07.2009 - Current
- Managed daily operations for home repair and maintenance services.
- Oversaw inventory management for tools and materials used in jobs.
- Maintained customer relationships through effective communication and feedback.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
Facility Manager
Fort Knox Self Storage
Chino Valley
09.2016 - 04.2020
- Managed daily operations to optimize facility functionality and support staff needs.
- Coordinated maintenance schedules and repair activities to minimize downtime.
- Assisted customers in selecting products and provided expert recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized product displays to enhance customer experience.
- Resolved customer inquiries and issues to enhance service satisfaction.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Prescott High School
Prescott, AZ05-1981
Skills
- Cost estimation
- Sales strategy
- Objection handling
- Customer relationship management
- Problem solving
- Sales proposal coordination
Timeline
Equipment Operator & Job Supervisor
Central Arizona Contracting
08.2017 - Current
Facility Manager
Fort Knox Self Storage
09.2016 - 04.2020
Owner
Just Handy Services, LLC
07.2009 - Current
High School Diploma -
Prescott High School