Anita Kopach
Munds Park
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Server
Pinewood Country Club
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Dietary Cook, Enrichment Coordinator, Manager
Prestige Assisted Living
05.2016 - 03.2017
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Followed standard recipes, menus and apportions according to established standards.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Provided and coordinated activities for all residents.
Dietary Cook, Supervisor
Havasu Nursing Center
06.2014 - 05.2016
- Followed standard recipes, menus and apportions according to established standards.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Review and chart care plans.
- Attend monthly training in HIPPA, OSHA and Abuse Prevention seminars.
- Be involved with residents, visitors, and government agencies/personnel under all conditions and circumstances.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Assisted in hiring and evaluating of new kitchen staff.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
Waitress
Krystal’s Steak And Seafood
06.2011 - 04.2013
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Lake Havasu High School
Lake Havasu City, AZ05.2011
Skills
- Sales and Marketing
- Brand Management
- Team Leadership
- Staff Management
- Verbal and Written Communication
- Coaching and Mentoring
- Food and Beverage Management
- Negotiation
Timeline
Server
Pinewood Country Club
05.2024 - Current
Dietary Cook, Enrichment Coordinator, Manager
Prestige Assisted Living
05.2016 - 03.2017
Dietary Cook, Supervisor
Havasu Nursing Center
06.2014 - 05.2016
Waitress
Krystal’s Steak And Seafood
06.2011 - 04.2013
High School Diploma -
Lake Havasu High School
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