Michel Terrazas

• Exceeded sales goals by 20%+ consistently, closing high-value deals for new and pre-owned vehicles.

• Built strong relationships with customers, resulting in repeat business and referrals, contributing to a 30% customer retention rate.

• Provided in-depth product knowledge and expert consultations to help customers find the right vehicles based on their needs.

• Managed the sales process from prospecting to closing, handling financing options and negotiating terms.

• Assisted in training and mentoring new sales staff, ensuring they quickly adapted to dealership processes and sales strategies.

• Regularly ranked among the top salespeople in a competitive market, achieving monthly quotas with a focus on customer satisfaction.

• Developed and executed targeted outreach strategies, building a solid client base through referrals and word-of-mouth.

• Handled customer inquiries and managed issues with professionalism, ensuring a positive customer experience and brand loyalty.

• Collaborated with the finance team to secure competitive financing packages for customers, addressing their needs efficiently

• Assisted customers in selecting vehicles that matched their preferences and financial capabilities.

• Conducted test drives, explained vehicle features, and presented competitive pricing options to clients.

• Supported senior sales staff in closing deals, handling administrative tasks, and maintaining accurate records of transactions.

• Gained hands-on experience working on residential and commercial construction projects.

• Assisted in framing, roofing, drywall installation, and other essential tasks, contributing to the timely completion of multiple projects.

• Worked as part of a team to maintain high standards of safety and quality on job sites.

• Developed a strong work ethic, attention to detail, and the ability to work in physically demanding environments.