Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Burg

Tucson

Summary

Detail-oriented and adaptable professional with a strong background in logistics and staff management. Known for effective communication and problem-solving skills, contributing to seamless operations and high customer satisfaction.

Overview

29
29
years of professional experience

Work History

Claims Specialist

Kloeckner Metals
Tucson, AZ
04.2015 - Current

Shipping and Receiving

Proficient in Naphisphere Scheduling for inbound and outbound shipments

Communicated with carriers

Production Scheduling

Submitted claims to Vendors

Accounts Payable

Supply ordering

HR for New Hires

Proficient in Hire Right

Inventory Control and Quality

Donation Center Office Manager

Big Brothers Big Sisters
Tucson, AZ
03.2007 - 02.2014

Dispatcher and router for Drivers in the Greater Tucson area

Providing customer service via telephone and e-mail.

Data entry via internet and Microsoft Office.

Maintained accuracy of all employee files.

Ordered and monitored office supplies and driver supplies.

Managed staff of 10 employees. HR responsibilities include, screening applications, scheduling interviews, conducting interviews, reference checks, completion of new hire paperwork, (i.e AZ new hire, E-Verify, W-4, I-9, etc), disciplinary actions, and terminations. Accomplishments Set up clothing drives with churches and schools. Hiring of new staff. Developed spreadsheets for data entry and tracking.

Production Supervisor

Savers Thrift Store
Tucson, AZ
11.1997 - 03.2007

Supervised staff of 22 employees.

Customer service and cash handling.

Opening store for business.

HR responsibilities consisting of screening applicants, scheduling interviews, conducting interviews, new hire paperwork and training of new employees.

Maintained accuracy of employee files.

Communication with non-profit that delivered goods to our store. Accomplishments Stayed within budget for payroll and supplies. Assisted in grand openings of stores. Was nominated for supervisor of the year. Low turn over rate with staff. Daily goals met in production and sales which turned into monthly bonus'. Helped to execute new programs to better meet production goals.

Education

High School Diploma -

Capital High School
Olympia, WA
06-1994

Skills

  • Dispatching and routing skills
  • Able to read map and know zip codes and locations for the greater Tucson area
  • Great customer service skills
  • Proficient communication
  • Able to work with others
  • Follows instruction
  • Able to learn things quickly
  • Multi Tasker

Timeline

Claims Specialist

Kloeckner Metals
04.2015 - Current

Donation Center Office Manager

Big Brothers Big Sisters
03.2007 - 02.2014

Production Supervisor

Savers Thrift Store
11.1997 - 03.2007

High School Diploma -

Capital High School
Michele Burg