Adaptable professional with a robust background in staff training and problem resolution. Known for excellent communication skills, contributing to effective team dynamics and enhanced customer experiences.
Overview
23
23
years of professional experience
Work History
Assistant Manager
Dollar Tree Stores
Mesa
08.2024 - Current
Assisted in coordinating team schedules and workflow for daily operations.
Supported management in training new staff on company policies and procedures.
Communicated with customers to address inquiries and resolve issues promptly.
Participated in team meetings to discuss goals, tasks, and improvement strategies.
House Manager
United States Mision
Phoenix
03.2018 - 05.2024
Coordinated daily operations for residential services and staff management.
Managed inventory of supplies and ensured timely procurement for household needs.
Trained new staff on procedures, responsibilities, and safety protocols.
Facilitated meetings to discuss household issues and resolve conflicts effectively.
Licensed Property and Casualty Insurance Agent
Interstate Insurance Agency
Phoenix
02.2003 - 01.2018
Consulted clients on property and casualty insurance needs and options.
Analyzed client risks to recommend suitable insurance policies.
Prepared and presented insurance quotes tailored to individual clients.
Educated clients on policy terms, coverage limits, and claims processes.
Developed and maintained relationships with clients to ensure customer satisfaction.