Michele Oliveira— COA

Certified Ophthalmic Assistant

Associated Retina Consultants

Peoria

11.2022 - 08.2025

Assisted patients with eye examinations and procedures.
Prepared examination rooms and ensured necessary equipment was available.
Educated patients on eye care and post-operative instructions.
Managed patient records using electronic medical record systems.
Conducted preliminary tests, including visual acuity and tonometry.
Coordinated patient appointments and follow-up visits effectively.
Supported ophthalmologists during surgeries and specialized treatments.
Maintained inventory of medical supplies and equipment for the clinic.
Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
Tested patients' visual fields and ocular motility and completed full patient work-ups.
Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
Collected essential medical information and documented data in EHR platform.
Assisted the doctor in preparing for surgeries by sterilizing instruments and setting up operating room equipment.
Triaged clinical issues to help professionals focus on appointments and maximize time.
Performed ophthalmic testing, including visual acuity, refraction, color vision and depth perception testing.
Kept examination rooms, clinical areas and equipment clean and patient-ready.
Maintained inventory of supplies used in daily operations such as solutions, lenses, frames and contacts.
Prepared medications for administration under the direction of an ophthalmologist or optometrist.
Collaborated with doctors to ensure that patient care was delivered according to established protocols.
Counseled patients in surgery and treatment plans.
Transferred knowledge by training ophthalmic assistants, technicians and interns.
Facilitated patient referrals to other healthcare professionals as needed.
Responded to patient inquiries, offering empathetic support and accurate information.
Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.