Michelle Gomez
Mesa
Summary
Dynamic and results-driven professional with extensive experience at Sunnyside Breakfast Lounge, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through effective communication and teamwork. Highly reliable in fast-paced environments, with a strong knowledge of beverage preparation and menu offerings, ensuring efficient service delivery.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Sunnyside Breakfast Lounge
Mesa, AZ
02.2024 - 06.2026
- Prepared and served beverages in a high-volume, fast-paced environment.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Engaged with customers to provide exceptional service and enhance their dining experience.
- Developed knowledge of drink recipes and menu offerings for customer recommendations.
- Collaborated with kitchen staff to coordinate timely food and beverage delivery.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
U.S Egg Breakfast and Lunch
Scottsdale, AZ
10.2016 - 12.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables while ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate and efficient food preparation.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints promptly to maintain high levels of satisfaction.
- Suggested menu items based on customer preferences, enhancing overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Cafeteria Assistant
Food and Nutrition
Mesa, AZ
08.2023 - 09.2024
- Assisted in food preparation and service, ensuring adherence to health and safety standards.
- Supported menu planning by providing feedback on food quality and customer preferences.
- Maintained cleanliness and organization of kitchen and dining areas, enhancing operational efficiency.
- Collaborated with team members to streamline food delivery processes, improving service speed.
Education
High School Diploma -
Payson High School
Payson Az05.2009
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender/Server
Sunnyside Breakfast Lounge
02.2024 - 06.2026
Cafeteria Assistant
Food and Nutrition
08.2023 - 09.2024
Server
U.S Egg Breakfast and Lunch
10.2016 - 12.2024
High School Diploma -
Payson High School