Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Osorio

Buckeye

Summary

Dedicated Medical Assistant with extensive experience at Arizona Advanced Surgery LLC, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Proficient in EMR/EHR systems, ensuring accurate clinical documentation and streamlined workflows for improved healthcare delivery.

Overview

8
8
years of professional experience

Work History

Medical Assistant

ARIZONA ADVANCED SURGERY LLC
01.2019 - 10.2025
  • Assisted in patient intake and registration processes, ensuring accurate documentation.
  • Supported healthcare providers during examinations, preparing necessary instruments and equipment.
  • Educated patients on medication usage and follow-up care instructions to enhance compliance.
  • Scheduled patient appointments efficiently using electronic health record (EHR) systems.
  • Maintained cleanliness and organization of medical workspace, adhering to safety protocols.
  • Collaborated with team members to streamline workflows and improve patient care delivery.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Familiar with ICD/CPT Codes

Medical Assistant

Christopher Stalberg, MD
11.2017 - 01.2019
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • HIPPA COMPLIANCE

Education

High School Diploma -

WESTVIEW HIGH SCHOOL
Avondale, AZ

Graduate Certificate -

Carrington College
Glendale, AZ

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Clinical documentation
  • Data entry
  • CPR
  • Insurance verification

Timeline

Medical Assistant

ARIZONA ADVANCED SURGERY LLC
01.2019 - 10.2025

Medical Assistant

Christopher Stalberg, MD
11.2017 - 01.2019

High School Diploma -

WESTVIEW HIGH SCHOOL

Graduate Certificate -

Carrington College

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Michelle Osorio