Michelle Willis

Dynamic and results-driven professional with extensive experience at SAVAHCS, excelling in patient care coordination and staff management. Proven ability in stress management and interpersonal relationship management, enhancing clinic efficiency. Proficient in CPRS and Microsoft Excel, consistently improving appointment scheduling and patient satisfaction. Recognized for effective communication and training of new employees.

• Recognized for outstanding dedication to patient care.
• Recognized for going above and beyond the call of duty.
• Used Microsoft Excel to develop tracking spreadsheets for Presenters for Primary Care all staff meeting, Provider meeting, and Leadership meetings.
• First in Service award for completing a year with 100% on scheduling audits.

• Certified Medical Support Assistant.

• Create agenda's for the Primary Care All Staff meeting held the first Wednesday of month, Leadership meetings held every First and Third Wednesday of the month, as well as the Provider meeting held every third Wednesday of the month for the Chief's and Administration Officers of Primary Care.
• Organize presenters for these meetings and create Microsoft Teams Meetings invites for presenters.
• Ensure invites are sent out to all of Primary Care Staff, Providers and Leadership.
• Manage invites to employees by either adding new employees or removing employees.
• Distribute completed agenda to all Primary Care employees with added information of what was discussed in the meetings.