Summary
Overview
Work History
Education
Skills
Timeline
Generic
Micka  Kutschat

Micka Kutschat

Bullhead City

Summary

Dynamic and dependable professional with extensive experience in customer service and housekeeping at Food Lion and Riverside Resort & Casino. Proven ability to enhance customer relationships and implement process improvements. Skilled in money handling and teamwork, consistently delivering quality service while maintaining a positive and energetic attitude.

Overview

13
13
years of professional experience

Work History

Stocker/ Cashier

Food Lion
Youngsville, NC
08.2021 - 02.2026

Process transactions, assisted customers and provided customer service.

Housekeeper

Lake Elisnore Casino
02.2013 - 12.2013
  • Maintained cleanliness and organization of guest rooms and public areas.
  • Operated cleaning equipment safely and efficiently.
  • Assisted in inventory management of cleaning supplies and materials.
  • Collaborated with team members to ensure quality service standards.

Housekeeper

Riverside Resort & Casino
Laughlin, NV
09.2017 - 01.2021
  • Executed daily cleaning tasks following established protocols and schedules.
  • Trained new staff on proper cleaning techniques and safety procedures.
  • Implemented process improvements for enhanced efficiency in housekeeping operations.
  • Conducted regular inspections to uphold cleanliness standards throughout the facility.

Store Associate

Kirklands Home Decor And Gifts
Raleigh, NC
03.2016 - 01.2017
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store organization and cleanliness to ensure welcoming environment for shoppers.
  • Operated point-of-sale system efficiently during high-volume transactions.
  • Restocked merchandise on shelves, ensuring optimal product visibility and accessibility.

Warehouse Worker

Zumiez Distribution Center
01.2013 - 01.2016
  • Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
  • Received, unpacked, and organized merchandise in compliance with safety protocols.
  • Assisted with order picking and packing to ensure timely shipment of products.
  • Maintained cleanliness and organization of work areas to promote safety standards.

Education

High School Diploma -

River Valley High School
Mohave Valley, AZ
06-2010

Skills

  • Friendly and personable
  • Customer service
  • Positive attitude
  • Customer assistance
  • Customer relationships
  • Flexible schedule
  • Energetic and outgoing
  • Money handling
  • Paperwork completion
  • Quick learner
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Critical thinking

Timeline

Stocker/ Cashier

Food Lion
08.2021 - 02.2026

Housekeeper

Riverside Resort & Casino
09.2017 - 01.2021

Store Associate

Kirklands Home Decor And Gifts
03.2016 - 01.2017

Housekeeper

Lake Elisnore Casino
02.2013 - 12.2013

Warehouse Worker

Zumiez Distribution Center
01.2013 - 01.2016

High School Diploma -

River Valley High School
Micka Kutschat