Mickenzii Stoll
Payson
Summary
To find a position for a motivated and detailed-oriented individual. A position where strong communications skills and a willingness to learn can contribute to team success.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server
Landmark at the Creek
03.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service.
- Resolved guest concerns promptly, fostering positive dining experiences and repeat visits.
- Maintained cleanliness and organization of dining area, complying with health regulations and standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Paraeducator
Payson Unified School District
07.2022 - Current
- Collaborated with teachers to implement classroom strategies that address student needs effectively.
- Monitored student behavior and provided guidance, fostering a positive learning environment.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
- Monitored student classroom and outdoors activities to promote student safety.
Team Lead
Pizza Factory
01.2020 - 08.2023
- Supervised daily operations to ensure product quality and adherence to safety standards.
- Trained and mentored team members on efficient pizza preparation techniques.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
Diploma -
Payson High School
01.2022
Skills
- Interpersonal communication
- Team management
- Team leadership
- Effective communication
- Effective problem resolution
- Food safety certification
- Strong work ethic
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Menu memorization
Accomplishments
I am also very active in sports. I did gymnastics for 10 years & was a varsity cheerleader for all 4 years of high school. I enjoyed playing, softball, volleyball, ran track & cross country.
Timeline
Server
Landmark at the Creek
03.2024 - Current
Paraeducator
Payson Unified School District
07.2022 - Current
Team Lead
Pizza Factory
01.2020 - 08.2023
Diploma -
Payson High School
LEADERSHIP
- Effective and motivated team leader whose goals are to achieve desired outcomes.
- Work to create an environment of customer service excellence and satisfaction.
- Maintain a calm and positive demeanor and professionally managed atmosphere in high stress situations.
COMMUNICATION
- Able to build strong relationships with patrons and other staff through a positive attitude and attentive response.
- Engage with customers to build a rapport and loyalty which ensures repeated visits.