Miguel A. Gonzalez
Costco #674
Peoria
21
years of professional experience
Motivated Costco employee with 20+ years of experience providing excellent member service in multiple departments throughout the warehouse, as needed. Proficient in coordinating activities of the Tire Shop while constantly delivering quality service. Extensive experience in Sales with multiple Certifications. Flexible, team player committed to learning and excellence.
Work History
Tire Technician
5 Years 10 Months- Installed and balanced tires on various vehicle types, ensuring optimal performance and safety.
- Conducted thorough inspections of tires for tread wear, damage, and inflation levels.
- Assisted customers with tire selection based on vehicle specifications and driving needs.
- Operated tire mounting and dismounting equipment effectively to enhance workflow efficiency.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Improved customer satisfaction by providing timely and accurate tire services.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Tire Shop Technician
8 Months- Responsibilities: (Tire Shop) Release(Torque) vehicles, 10 point vehicle inspection, Oversee Special/E-Commerce orders, Verify torque wrench inspection logs monthly, Cut hours when necessary to meet needs of the business, Run breaks/Lunches, Weekly Planner, Receive tires, Michelin & Bridgestone R/A, Ensure top 10 tires are in stock, (Front End) Ensure productivity on register, help different departments weekly as needed to ensure needs of the business are met, including stocking in morning and tire shop, being flexible with a positive attitude
Tire Shop Supervisor
1 Year- Responsibilities: (Tire Shop) Release(Torque) vehicles, 10 point vehicle inspection, Oversee Special/E-Commerce orders, Verify torque wrench inspection logs monthly, Cut hours when necessary to meet needs of the business, Run breaks/Lunches, Weekly Planner, Receive tires, Michelin & Bridgestone R/A, Ensure top 10 tires are in stock, (Front End) Ensure productivity on register, help different departments weekly as needed to ensure needs of the business are met, including stocking in morning and tire shop, being flexible with a positive attitude
Tire Shop Technician
12 Years- Responsibilities: (Tire Shop) Release(Torque) vehicles, 10 point vehicle inspection, Oversee Special/E-Commerce orders, Verify torque wrench inspection logs monthly, Cut hours when necessary to meet needs of the business, Run breaks/Lunches, Weekly Planner, Receive tires, Michelin & Bridgestone R/A, Ensure top 10 tires are in stock, (Front End) Ensure productivity on register, help different departments weekly as needed to ensure needs of the business are met, including stocking in morning and tire shop, being flexible with a positive attitude
Skills
Effective communicator (Written and Verbal communication)
Bilingual
Extensive experience in providing above and beyond Member Service
Flexible to meet needs of the business
schedule and in other departments as needed
Vast experience in team environment
Demonstrated leadership
Proactive
Knowledge of current technology required: computer skills
cash register
balancer
torque wrench
hydraulic hoist and power jack.
Costco Tire Certified-2018
Costco Torque Test Certified-2018
VLOX Wheel Training and TPMS Certified-2018
Timeline
Tire Technician
Costco #674
09.2020 - CurrentRead More
Tire Shop Technician
Costco#024 Santa Maria, CA
01.2020 - 09.2020Read More
Tire Shop Supervisor
Costco#1125 Rochester, MN
01.2019 - 01.2020Read More
Tire Shop Technician
Costco#024 Santa Maria, CA
01.2006 - 01.2018Read More