Dynamic Leader with proven expertise in operations management, team building, and staff development. Committed to enhancing service quality and profitability through effective training and cost-control measures.
Overview
7
7
years of professional experience
Work History
General Manager
Panda Express Restaurant Group
04.2019 - Current
Oversaw daily operations, ensuring high standards of service and food quality.
Developed training systems to enhance staff performance and retention.
Implemented cost-control measures, improving overall profitability of the restaurant.
Managed inventory levels, optimizing supply chain processes for efficiency.
Fostered a positive work environment, leading team-building initiatives and events.
Established strong community relations through local marketing campaigns and partnerships.
Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Science - Network And System Administration
Arizona State University
Tempe, AZ
05.2030
High School Diploma -
Metro Tech High School
Phoenix, AZ
03.2019
Skills
Leadership and team building
Problem resolution
Operations management
Effective leader
Time management
Customer relations
Staff training/development
Administrative skills
Loss prevention
Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Panda Express Restaurant Group
04.2019 - Current
Bachelor of Science - Network And System Administration