Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Cota

Summary

Adept at multitasking and organization, I leveraged these skills at Raising Cane's Restaurants to enhance team efficiency and customer satisfaction. My proactive leadership and clear communication fostered a collaborative environment, driving significant improvements in operational workflow. Skilled in problem-solving and time management, I consistently met and exceeded employer expectations, demonstrating a strong commitment to excellence.

Diligent with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in my roles in the workplace.

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dynamic individual with hands-on experience in my fields of work and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Crew Member HIPO

Raising Cane's Restaurants
08.2021 - Current
  • Worked in all areas around the restaurant delegating tasks, following up, and double checking tasks known in the company as trust but verify.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with fellow crew members and management for seamless shift transitions, ensuring smooth operations throughout the day.
  • Worked well with teammates and accepted coaching from management team as well as asking for improvements in my positions.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted other team members and managers to achieve goals for every shift.
  • Became familiar with products to answer questions and make suggestions to management for possible improvement/ efficiency.

Warehouse Worker

Target
07.2021 - 10.2021
  • Assisted in receiving, stocking and distribution of merchandise.
  • Consistently lifted materials weighing as much as 50 pounds or less.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Warehouse Worker

HomeGoods Distribution Center
03.2021 - 06.2021
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Tire Technician/ Salesman

Embassy Tire & Wheel
09.2020 - 03.2021
  • Identified problems and replaced worn tires on variety of vehicles.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Utilized specialized tools and equipment to safely remove and install tires.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • communicated with customers on their tire or other products of delivery.
  • installation of lift kids, level kits, and other car parts needed for maintenance during routine inspections of all vehicles in work area.

Warehouse Worker

Walmart
04.2020 - 08.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Picked orders and got each pick done in a timely manner
  • Organized work isles on downtime.
  • Confirmed receiving docks by inspecting all merchandise that got pulled out of trailers.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Completed daily cleaning tasks at the end of each day.

Crewmember/Trainer

Raising Cane's Restaurants
09.2018 - 03.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Trained new crewmembers on our SOPs (Standard Operating Procedures) and educated them on the history of the restaurant.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Maintained current knowledge of all team position requirements.
  • Developed and executed performance management programs to increase employee engagement and productivity.

Dishwasher/ Meal Prep

Blackstone Country Club
09.2017 - 08.2018
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.

Bagger/ Cart Pusher

Fry's Super Market
05.2017 - 10.2017
  • Worked together with cashiers to guarantee customer satisfaction.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Placed items into bags, boxes or other containers.
  • Answered customer inquiries and provided product guidance.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Provided product knowledge to help customers select best products.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Responded promptly to requests for carryout assistance, providing exceptional service for elderly or disabled customers.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Operated shrink wrap, banding and other wrapping machines.
  • Facilitated smooth checkout process, coordinating with cashiers to address any issues promptly.

Crewmember

Macdonald's, PDI FOODS
08.2016 - 04.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Prepared salads, soups and sandwiches for customers.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

High School Diploma -

Sahuarita High School
Sahuarita
05-2015

Skills

  • Multitasking and organization through my work experience I have learned to properly manage other workers to ensure tasks get done correctly and in a timely manner
  • Time management, by making sure other workers and myself were completing tasks properly and in time for each work day
  • Problem-solving, by learning how to improvise by also staying under the guidelines of proper working procedures
  • Clear communication, making sure myself and other workers around me are communicating effectively during shifts to make sure no mix ups are happening and making sure tasks get done properly
  • Attention to detail, learning what to look for and how to look for possible issues by paying attention to how every part on an instrument in the work place should look like
  • Initiative and Self-motivation, having a goal-oriented mindset while at work by setting personal and professional goals, and demonstrating a strong commitment to excellence when on the job
  • Leadership qualities; visionary thinking for the work place, effective communication with other workers, the ability for decision-making skills by having confidence in the workplace
  • Learning agility; being adaptive in the work place, continuous learning for the work place, the ability to be curious about the workplace by asking questions to be well rounded and experienced as much as possible

Timeline

Crew Member HIPO

Raising Cane's Restaurants
08.2021 - Current

Warehouse Worker

Target
07.2021 - 10.2021

Warehouse Worker

HomeGoods Distribution Center
03.2021 - 06.2021

Tire Technician/ Salesman

Embassy Tire & Wheel
09.2020 - 03.2021

Warehouse Worker

Walmart
04.2020 - 08.2020

Crewmember/Trainer

Raising Cane's Restaurants
09.2018 - 03.2020

Dishwasher/ Meal Prep

Blackstone Country Club
09.2017 - 08.2018

Bagger/ Cart Pusher

Fry's Super Market
05.2017 - 10.2017

Crewmember

Macdonald's, PDI FOODS
08.2016 - 04.2017

High School Diploma -

Sahuarita High School
Miguel Cota