Miguel Villa
Sierra Vista
Summary
Dynamic professional with a strong background in customer service and sales, honed at Discount Tire Company. Skilled in automotive diagnostics and inventory control, I excel at building rapport and enhancing customer satisfaction. My proactive approach and analytical mindset drive results, ensuring clients receive tailored solutions that meet their needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Driller Assistant
Boart Longyear
Safford
02.2024 - 07.2024
- Provide support to the driller in obtaining core samples. This requires continuously pulling rods and emptying tubes, assisting in setting up the drill, connecting hydraulic hoses, preparing inner and outer tubes, safely operating the Rod Handler, stacking, and adding drill rods when required. As well as mixing additives under the direction of the driller, I also organized and maintained stock levels of supplies and equipment, including diesel fuel, fuel filters, core boxes, drill rods, and more. Assist in moving drills safely from one site to another.
Discount tire
Discount Tire Company
Sierra Vista
11.2020 - 02.2024
- Responsible for assessing customer vehicles' tires, performing tire repairs, replacing tires and wheels when needed, and pulling vehicles in and out of bays. Other responsibilities include tire rotations, balancing, air pressure checks, and other routine maintenance.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Famous Footwear Sales Associate
Famous Footwear
Sierra Vista
06.2021 - 12.2023
- Dedicated to offering a superior customer experience to all customers, building customer connections. Following all policies and procedures set forth by Famous Footwear.
- Maintained organized and visually appealing sales floor displays.
- Processed sales transactions accurately using point-of-sale systems.
- Operated the cash register to complete customer purchases.
Door to Door Sales
Vivint
Sierra Vista
05.2023 - 07.2023
- Responsible for promoting and selling Vivint's products and services to potential customers by going directly to homes or door-to-door.
- Vital in helping homeowners understand the importance of home automation and security while proactively earning their business.
- Assisted customers in selecting appropriate products for their needs.
- Built rapport with homeowners to establish trust and address concerns.
- Demonstrated Vivint's smart home technology to enhance customer understanding.
Education
High school diploma -
Buena High School
Sierra Vista, AZ05.2022
Skills
- Automotive diagnostics
- Automotive repair
- Time management
- Sales
- Customer service
- Equipment maintenance
- Inventory control
- Cultural awareness
- Analytical
Certification
Driver's License
Languages
Spanish - Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Driller Assistant
Boart Longyear
02.2024 - 07.2024
Door to Door Sales
Vivint
05.2023 - 07.2023
Famous Footwear Sales Associate
Famous Footwear
06.2021 - 12.2023
Discount tire
Discount Tire Company
11.2020 - 02.2024
High school diploma -
Buena High School
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