Mikayla Stanton
Tucson
Summary
A dedicated professional with extensive experience at Catalina Craft Pizza, excelling in customer service and teamwork. Proven ability to enhance guest experiences through strong multitasking and problem-solving skills. Recognized for integrity and a commitment to maintaining a welcoming atmosphere while efficiently managing service demands.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Catalina Craft Pizza
09.2023 - Current
- Greeted customers entering store and responded without hesitation to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Answered calls for takeout orders and reservation requests while being more than happy to answer any questions or assist with any needs the customer may have.
Server
Catalina Craft Pizza
09.2023 - Current
- Demonstrated strong multitasking skills by taking care of multiple tables at once making sure that everybody's needs were accommodated along with a smile.
- Served food and beverages promptly paying close attention to anything the customer may need or want.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Joined forces with other employees on busy shifts to make sure the workflow was smooth and efficient so that customers had the best experience.
- Helped by running my fellow servers orders to their tables if they were busy on the floor and I had spare time.
Lead Hostess
Catalina Craft Pizza
09.2023 - Current
- Managed guest waitlists and reservation lists effectively, bussed tables to minimize wait times, while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure and friendliness under pressure using excellent problem-solving skills.
- Assisted with training, new host/hostess staff members to maintain a high-performing team.
- Ensured smooth sailing work environment by preforming any additional tasks I saw needed to be done while others were busy, Including cleaning, stocking silverware and any other materials that were running low, and assisting seated customers if their server was busy.
Education
Edge High School Northwest
Tucson, AZ05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
I took a course teaching the importance of safety and sanitary skills while handling food. At the end of the course I acquired my Food Handling Certificate.
Timeline
Cashier
Catalina Craft Pizza
09.2023 - Current
Server
Catalina Craft Pizza
09.2023 - Current
Lead Hostess
Catalina Craft Pizza
09.2023 - Current
Edge High School Northwest
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