Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Gonzales

Sun City

Summary

Dynamic and detail-oriented professional with experience at HonorHealth, skilled in direct patient care and clinical documentation. Proven ability to perform phlebotomy and EKGs while ensuring HIPAA compliance. Recognized for exceptional multitasking and communication skills, contributing to efficient workflows and enhanced patient experiences.

Overview

4
4
years of professional experience

Work History

Shift Lead

Starbucks
07.2024 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Medical Assistant

HonorHealth
03.2023 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Server

Fellowship Senior Living
02.2021 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Applied Science - Surgical Technology

Pima Medical Institute
Phoenix, AZ
10-2026

Technical Skills Certification - Medical Assisting

West-MEC
Surprise, AZ
05-2023

High School Diploma -

Shadow Ridge High School
Surprise, AZ
05-2023

Skills

  • HIPAA compliance
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Immunization administration
  • ECG/EKG

Timeline

Shift Lead

Starbucks
07.2024 - Current

Medical Assistant

HonorHealth
03.2023 - 08.2024

Server

Fellowship Senior Living
02.2021 - 03.2023

Associate of Applied Science - Surgical Technology

Pima Medical Institute

Technical Skills Certification - Medical Assisting

West-MEC

High School Diploma -

Shadow Ridge High School

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Mikayla Gonzales