Mikayla Gonzales
Sun City
Summary
Dynamic and detail-oriented professional with experience at HonorHealth, skilled in direct patient care and clinical documentation. Proven ability to perform phlebotomy and EKGs while ensuring HIPAA compliance. Recognized for exceptional multitasking and communication skills, contributing to efficient workflows and enhanced patient experiences.
Overview
4
4
years of professional experience
Work History
Shift Lead
Starbucks
2024.07 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Medical Assistant
HonorHealth
2023.03 - 2024.08
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Server
Fellowship Senior Living
2021.02 - 2023.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Surgical Technology
Pima Medical Institute
Phoenix, AZ2026-10
Technical Skills Certification - Medical Assisting
West-MEC
Surprise, AZ2023-05
High School Diploma -
Shadow Ridge High School
Surprise, AZ2023-05
Skills
- HIPAA compliance
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Immunization administration
- ECG/EKG
Timeline
Shift Lead
Starbucks
2024.07 - Current
Medical Assistant
HonorHealth
2023.03 - 2024.08
Server
Fellowship Senior Living
2021.02 - 2023.03
Associate of Applied Science - Surgical Technology
Pima Medical Institute
Technical Skills Certification - Medical Assisting
West-MEC
High School Diploma -
Shadow Ridge High School