Mildred Pelico
Phoenix
Summary
Dynamic Front End Manager at El Super Market with a proven track record in cash handling and employee supervision. Enhanced operational efficiency through effective training and mentoring, while delivering exceptional customer service. Committed to maintaining high standards of store appearance and safety, ensuring a positive shopping experience for all customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FSQ Technician
Rose Acre Farms Inc
Bouse
05.2025 - Current
- Ensured safe work environment by adhering to safety protocols and guidelines.
- Trained new technicians on standard operating procedures to promote consistency within the team.
- Operated machinery for egg processing and packaging.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Monitored production lines for quality control and compliance standards.
Warehouse Worker
Marshalls
Phoenix
10.2024 - 02.2025
- Operated warehouse equipment to efficiently move products within the facility.
- Organized inventory and maintained accurate product placement on shelves.
- Loaded and unloaded merchandise from delivery trucks and containers.
- Entered data accurately into company database for client records.
- Updated existing records with new or revised information as needed.
Front End Cashier
QuikTrip
Phoenix
03.2024 - 10.2024
- Processed customer transactions, ensuring accuracy in cash handling and register balancing to maintain operational integrity.
- Delivered exceptional customer service, resolving inquiries to enhance shopping experience and customer satisfaction.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Trained new cashiers on operational procedures and customer interaction techniques to ensure consistent service quality.
Barista
Starbucks
Phoenix
06.2023 - 03.2024
- Prepared and served high-quality beverages in fast-paced environment.
- Operated espresso machines and other equipment with precision to deliver consistent product quality.
- Guided customers in selecting beverages, offering tailored recommendations based on preferences.
- Trained new team members on beverage preparation techniques and customer service standards.
- Trained new team members on beverage preparation and customer service, enhancing team efficiency.
- Streamlined inventory management practices, reducing waste and improving supply usage.
- Implemented inventory management practices to minimize waste and optimize supply usage.
Front End
Mcdonald's
Phoenix
01.2023 - 06.2023
- Guided customers through order placement to enhance satisfaction.
- Prepared and served orders promptly to maintain service flow.
- Processed transactions at cash register in a high-volume setting.
Front End Manager
El Super Market
Phoenix
06.2022 - 12.2022
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Managed cashier operations and bookkeeping while ensuring compliance with security protocols.
- Enforced cleanliness standards and delegated tasks to maintain a welcoming store environment.
- Trained new employees and provided prompt support to enhance understanding of job responsibilities.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Southwest Leadership Academy
Phoenix, AZSkills
- Laboratory procedures
- Quality control
- Quality assurance
- Performance improvements
- Employee training
- Training and mentoring
- Customer service
- Client communication
- Employee supervision
- Staff supervision
- Time management
- Communication strategies
Certification
- CPR Certification
- Food Handlers Card
Languages
- English, Bilingual
- Spanish, Bilingual
Timeline
FSQ Technician
Rose Acre Farms Inc
05.2025 - Current
Warehouse Worker
Marshalls
10.2024 - 02.2025
Front End Cashier
QuikTrip
03.2024 - 10.2024
Barista
Starbucks
06.2023 - 03.2024
Front End
Mcdonald's
01.2023 - 06.2023
Front End Manager
El Super Market
06.2022 - 12.2022
High School Diploma -
Southwest Leadership Academy