Miles Bousquet
Valle
Summary
Results-driven hospitality professional with strong background in kitchen supervision and staff management. Proven ability to enhance operational efficiency and maintain high standards of cleanliness and organization. Valued for fostering teamwork and adapting to dynamic environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Assistant General Manager
Under Canvas Grand Canyon
Valle, AZ
06.2026 - Current
- Directly managed: Food and Beverage, Rooms, and the camp at large while taking on the responsibilities of the camp's General Manager, while maintaining high standards for guest satisfaction and driving NPS scores.
- Coordinated special events and group bookings, ensuring seamless execution of logistics and customer satisfaction.
- Mentored junior staff, fostering a culture of teamwork and commitment to high-quality service standards.
- Managed inventory control processes, optimizing stock levels while minimizing waste and reducing costs.
Food and Beverage Manager
Under Canvas Grand Canyon
Valle, AZ
09.2025 - 06.2026
- Managed September 2025 HopDoddy buy-out, achieving highest monthly NPS scores of the season and receiving overwhelmingly positive reviews.
- Increased monthly NPS scores of the 2025 season in: Dining Service, Quality of Food and Beverage, and Dining Experience.
- Led hiring and onboarding process for F&B team members, enhancing team readiness and service quality.
- Assisted with F&B operations during the 2026 opening at Lake Powell.
- Developed and executed phase 1 of the capital refresh project for the kitchen.
- Coordinated inventory management for opening, monthly assessments, and end-of-season evaluations, ensuring operational efficiency.
- Cross trained in the Rooms and Engineering department.
General Manager
Mr.Pickle's Sandwich Shop
Phoenix, AZ
01.2025 - 09.2025
- Led successful opening of new location, ensuring readiness for operations.
- Hired and trained a staff of 18 to quickly and accurately produce high quality meals, while following corporate guidelines.
- Coordinated staff scheduling to align with peak business hours and operational demands.
- Ordered all restaurant supplies to ensure seamless operations.
- Resolved staff concerns to foster positive workplace environment.
- Responded quickly to recall notices, completed all safety inspections, and ensured all food safety practices are upheld.
- Provided outstanding customer service.
Back of House Supervisor
Under Canvas Grand Canyon
Valle, AZ
04.2024 - 10.2024
- Oversaw kitchen operations, ensuring adherence to food safety regulations and maintaining high standards of cleanliness.
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Oversaw food preparation and services, fostering teamwork and efficiency.
- Trained and mentored kitchen staff, improving overall kitchen performance.
- Contributed to menu planning and execution, enhancing customer satisfaction.
- Developed daily specials aligned with customer preferences and seasonal ingredients.
- Facilitated communication with FoH team, ensuring seamless service delivery.
Back of House Lead
Under Canvas Grand Canyon
Valle, AZ
04.2023 - 10.2023
Financial Aid Advisor
Northern Arizona University
Flagstaff, AZ
01.2015 - 01.2018
- Guided students on Federal, State, and University-specific financial aid options.
- Delivered bi-annual presentations to 500-700 students on financial aid opportunities for study abroad programs.
- Facilitated discussions on sensitive financial planning with students and families, ensuring compliance with university policy and Federal law (FERPA).
Education
Bachelors of Arts - Strategic Communication with an Emphasis in Advertising, Minor in Studio Arts
Northern Arizona University
Flagstaff, AZSkills
- Team Leadership
- Operational Management
- Guest Relations
- Effective Communication
- Software proficiency
- Food safety compliance
- Scheduling coordination
- Kitchen operations
- Staff training
- Problem-solving
- Customer service
- Sanitation standards
Certification
- Food Handler's Certification
- Managers ServSafe Certification
- TIPS Certification
- First Aid and CPR Certification
Timeline
Assistant General Manager
Under Canvas Grand Canyon
06.2026 - Current
Food and Beverage Manager
Under Canvas Grand Canyon
09.2025 - 06.2026
General Manager
Mr.Pickle's Sandwich Shop
01.2025 - 09.2025
Back of House Supervisor
Under Canvas Grand Canyon
04.2024 - 10.2024
Back of House Lead
Under Canvas Grand Canyon
04.2023 - 10.2023
Financial Aid Advisor
Northern Arizona University
01.2015 - 01.2018
Bachelors of Arts - Strategic Communication with an Emphasis in Advertising, Minor in Studio Arts
Northern Arizona University