Mindy Allred
Concho,Az
Summary
Experienced with managing customer interactions and providing effective solutions. Utilizes communication and problem-solving skills to address customer concerns promptly. Knowledge of fostering positive customer relationships and maintaining high service standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
Concho Fire Department
10.2023 - Current
- Responded to emergency calls, providing critical support during fire suppression and rescue operations.
- Operated firefighting equipment and tools, ensuring readiness and safety for all team members.
- Conducted regular training sessions, enhancing team skills in firefighting techniques and safety protocols.
- Assisted in developing community fire prevention programs, increasing awareness of fire safety measures.
Paraprofessional
Concho Elementary School
01.2021 - Current
- Enforce safety protocols to maintain a secure classroom environment, monitoring activities to prevent incidents.
- Document student progress and incidents with precision, ensuring compliance with state education regulations.
- Communicate effectively with teachers, students, and parents to support a safe and productive environment.
- Demonstrate physical stamina by assisting students with mobility and managing active classroom settings.
Caregiver
Arizona Autism
01.2019 - Current
- Provide safe, person-centered care to individuals with autism, adhering to behavior plans and safety protocols.
- Respond to emergencies using certified BLS and CPR skills, maintaining composure in high-pressure situations.
- Record client activities accurately, complying with HIPAA and organizational standards.
- Collaborate with teams and families to deliver consistent, safety-focused care.
Cashier/ Customer Service Representative
Walmart
01.2010 - 01.2019
- Delivered efficient customer service in a high-traffic environment, ensuring safety and satisfaction.
- Worked collaboratively with teams to manage inventory and maintain a safe workspace.
- Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science -
Central Arizona College
01.2021
High School Diploma - undefined
Central Arizona College
01.2008
Skills
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Customer service
- Time management skills
- Data entry
- Positive attitude
- Effective communication
- Calm and patient demeanor
Certification
- Certified Firefighter
- Hazardous Materials (Hazmat) Certification
- Basic Life Support (BLS) Certification
- CPR and First Aid Certified
- Level 1 Fingerprint Clearance Card
Timeline
Volunteer Firefighter
Concho Fire Department
10.2023 - Current
Paraprofessional
Concho Elementary School
01.2021 - Current
Caregiver
Arizona Autism
01.2019 - Current
Cashier/ Customer Service Representative
Walmart
01.2010 - 01.2019
High School Diploma - undefined
Central Arizona College
Associate of Science -
Central Arizona College
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