Mindy Broekstra
Eagar
Summary
Seasoned retail manager with multiple years of store leadership and customer service experience. I am motivated and understand the importance sustaining employee morale to provide a better working environment.
Seeking a leadership role in a company I can optimize my potential and continue to grow with.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Shell
Tucson
06.2021 - 05.2026
- Assisted in managing daily store operations and team performance.
- Trained and supervised staff on cash register and store policies.
- Collaborated with vendors to maintain quality product offerings.
- Implemented company policies to enhance store efficiency and safety.
- Cash handling including drawer set up, ringing out customers, and daily reconciliation.
- Received, priced, and merchandised all new product coming into store.
- Completed weekly order for store supplies, grocery product, tobacco, and lottery.
- Maintained all signing to ensure brand compliance.
- When overseeing the team at Shell, we consistently exceeded our secret shop goals averaging a 103% overall.
Store Manager
Shopko Stores Operating Co. LLC
Springerville
03.2016 - 01.2020
- Supervised daily operations and staff performance in a busy retail environment.
- Trained and mentored new employees on customer service best practices, job duties, and expectations.
- Performed performance evaluations.
- Conducted daily staff meetings to keep team informed on any promotions and go over daily store responsibilities and expectations.
- Recruited, trained and supervised new employees.
- Conducted daily store operations including opening and closing store.
- Balanced sales, reconciled cash, and made bank deposits. Put together daily paperwork packets, and looked into any issues regarding shrink.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays. Set weekly/monthly signing for all promotions.
- Built displays and set planograms to store standards.
- Received weekly trucks, stocked salesfloor,and located overstock items into the backroom.
- Performed backroom audits to make sure all merchandise was accounted for, located, and inventory kept accurate.
- Handled any customer issues and kept the store running smoothly on a day to day basis.
Emergency Department Registration Clerk
White Mountain Regional Medical Center
Springerville
02.2015 - 02.2016
- Processed patient registrations efficiently and accurately.
- Verified insurance information and collected necessary documentation from patients.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Coordinated with medical staff to ensure smooth patient flow throughout the facility.
Assistant Store Manager
Chical Haystack
Bosque Farms
06.2008 - 05.2013
- Coordinated inventory management and stock replenishment processes.
- Received all new product. Entered into store system, priced, and merchandised.
- Ran cash register for multiple departments and provided customer service.
Education
Bonneville High School
Washington Terrace, UTSkills
- Cash handling
- Inventory management
- Visual merchandising
- Team supervision
- Customer service
- Store operations
- Problem solving
- Effective communication
Certification
- Current Food Handlers Certification. State of Arizona.
References
References available upon request.
Timeline
Assistant Store Manager
Shell
06.2021 - 05.2026
Store Manager
Shopko Stores Operating Co. LLC
03.2016 - 01.2020
Emergency Department Registration Clerk
White Mountain Regional Medical Center
02.2015 - 02.2016
Assistant Store Manager
Chical Haystack
06.2008 - 05.2013
Bonneville High School