Accomplished professional with extensive experience in the financial services industry. Highly knowledgeable in all aspects of banking operations, including loan origination, approval, and collections. Skilled in customer service, research, problem-solving, and financial analysis.
Work History
Internal Fraud Investigator
2 Years 1 Month
U.S. Bank | 06.2024 - Current
Conducted comprehensive investigations into internal misconduct allegations, ensuring adherence to organizational policies.
Collaborated with cross-functional teams to gather evidence and documentation for case resolution.
Developed investigative reports summarizing findings and recommendations for management review.
Maintained confidentiality throughout investigation processes, safeguarding sensitive information from unauthorized disclosure.
Managed caseload effectively, ensuring timely completion of investigations while maintaining high-quality standards.
AML Investigations Analyst (Contractor)
7 Months
U.S Bank | 11.2023 - 06.2024
Monitored customer accounts for unusual or suspicious activity.
Conducted thorough investigations of suspicious transactions to identify potential money laundering activities.
Utilized strong analytical skills to review multiple banking products and systems to determine occurrence of financial abuse.
Created reports summarizing investigative findings and collect documentation.
Fraud Triage Analyst (Contractor)
3 Months
U.S. Bank | 08.2023 - 11.2023
Analyzed transaction patterns to identify potential fraudulent activities and mitigate risks.
Conducted thorough investigations into reported fraud cases, ensuring adherence to compliance standards.
Analyzed large amounts of data to find patterns of fraud and anomalies.
ASSOCIATE BANKER
1 Year 6 Months
Bmo Harris Bank | 03.2022 - 09.2023
Performed daily tasks such as balancing the teller drawer, verifying cash amounts, and reconciling discrepancies.
Assisted in developing strategies that increased customer satisfaction ratings among existing clientele.
Managed loan applications by collecting necessary documents from customers and processing them in a timely manner.
Analyzed credit reports for potential new customers to determine eligibility for loan approval.
Researched customer requests using internal systems to ensure accurate information was provided.
RESEARCH INTERN
4 Months
Humanize my Hoodie | 01.2023 - 05.2023
Compiled and presented research data for review by senior researchers.
Gathered data to meet specific project objectives using various informational sources.
Used quantitative research methods to define, iterate upon, and advance key areas of research agenda.
Education
MBA - MANAGEMENT INFORMATION SYSTEMS
St. Cloud State University | St. Cloud, MN, US | 05-2024
The National Society of Leadership and Success Member
BACHELOR OF ARTS (B.A.) - CRIMINAL JUSTICE/CRIMINOLOGY AND LEGAL STUDIES
Hamline University | St. Paul, MN, US | 05-2023
ASSOCIATE IN ARTS (A.A.) - GENERAL STUDIES
Lake Superior College | Duluth, MN | 05-2020
Skills
Microsoft Word
Microsoft Excel
Outlook
Web-Based Research
Data Assessments
Customer Outreach
Account Audits
Investigative techniques
Interviewing capability
Anti-money laundering
Certification
The Reid Technique of Investigative Interviewing & Advanced Interrogation
MN Public Notary
Timeline
Internal Fraud Investigator
U.S. Bank
06.2024 - CurrentRead More
AML Investigations Analyst (Contractor)
U.S Bank
11.2023 - 06.2024Read More
Fraud Triage Analyst (Contractor)
U.S. Bank
08.2023 - 11.2023Read More
RESEARCH INTERN
Humanize my Hoodie
01.2023 - 05.2023Read More
ASSOCIATE BANKER
Bmo Harris Bank
03.2022 - 09.2023Read More
Lake Superior College
ASSOCIATE IN ARTS (A.A.) from GENERAL STUDIES
Read More
St. Cloud State University
MBA from MANAGEMENT INFORMATION SYSTEMS
Read More
Hamline University
BACHELOR OF ARTS (B.A.) from CRIMINAL JUSTICE/CRIMINOLOGY AND LEGAL STUDIES
GROUP TREASURY SPECIALIST & ADVISORY/FRAUD INVESTIGATOR at ILLOVO SUGAR AFRICAGROUP TREASURY SPECIALIST & ADVISORY/FRAUD INVESTIGATOR at ILLOVO SUGAR AFRICA