Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Supply Chain Management - Order Processing
Thermo Fisher Scientific
Hennigsdorf
01.2025 - 03.2025
Order processing of incoming purchase requests
Collaborating with supply chain teams, to ensure timely order fulfillment
Working with invoices and delivery notices for international shipments
Actively using SAP for tracking, processing, and updating order related data
Ensuring accuracy in documentation and contributing to workflow improvements
Banking Operations Specialist
Holvi Payment Services
Berlin, Berlin
10.2022 - 01.2024
Case processing of received seizures
Collaborating with cross-functional teams, such as product development and customer support, to ensure the successful integration of partner services and resolve any issues that arose during the process.
Executing money transfers requested by customers.
Receiving and processing complaints from customers.
Developing solutions to complex customer inquiries independently, and in close cooperation with internal departments.
Collaborated with team members to resolve operational issues promptly and effectively.
Tracked payment processing times to ensure they met deadlines set by management.
Shift Leader - Working student
Cafe Solo GmBH
01.2021 - 01.2024
Providing direct supervision
Control of the balance and the cash register at the end of the shift
Monitoring inventory levels
Distribution of tasks among workers, ensuring quality control ensuring customer satisfaction
Working student - Legal
Yasamal District Court
Baku
04.2018 - 05.2018
Assisting the judge in public hearings
Managing incoming complaints
Sorting incoming and outgoing daily correspondence
Registration and sending of documents, applications & complaints received in the office.
Preparing the response letters to the complainants
Prosecutor's Assistant
Narimanov Prosecution Office
Baku
02.2018 - 03.2018
Case processing of Authority requests, answering questions of Prosecutor regarding crime involved customers.
Initiation and acceptance of criminal cases, interrogation of witnesses, confrontation process and other investigative actions
Education
Bachelor of Arts - International Taxation and Law
Hochschule Rhine-Waal
Kleve
01.2025
Bachelor of Arts - Law
Baku State University
Baku, Azerbaijan
06.2018
Skills
Corporate finance
IFRS
Transfer Prices
General taxation
Double tax treaties
International taxation
Management accounting
SAP
DATEV
Ms Word
Excel
Analytical problem solving
Critical thinking
Excellent listening skills
Team player
High adaptability
Good communication skills
Case management
Legal research
Regulatory compliance
Document preparation
Cross-functional collaboration
Customer service
Data analysis
Calm under pressure
Order processing
Affiliations
Volunteering at the Formula 1 Grand Prix
Tutor for school students through 10th grade for English and math
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY