MIRANDA CASTRO
Phoenix
Summary
Dedicated individual with extensive experience in customer service and transaction management. Recognized for a strong commitment to accuracy and efficiency, consistently delivering exceptional results while fostering a positive attitude. Eager to leverage skills and experience to contribute effectively in a dynamic team setting.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate, Cashier
Marshalls Store
11.2023 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new associates on store policies, procedures, and customer engagement techniques.
- Maintained organized sales floor, ensuring product displays were visually appealing and well-stocked.
- Processed transactions accurately using point-of-sale systems, enhancing operational efficiency during peak hours.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Store Associate
In-N-Out Burger
06.2025 - 09.2025
- Delivered exceptional customer service.
- Monitored inventory levels, restocking supplies as necessary to minimize shortages and maintain operations.
- Maintained cleanliness and organization of the dining area to enhance customer experience.
- Assisted in training new team members on operational procedures and customer engagement techniques.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
Education
High School Diploma -
Alhambra High School
Phoenix, Az05-2025
Bachelor’s - Criminal Justice
Phoenix College
Phoenix, Az05-2029
Skills
- Teamwork and collaboration
- Customer service
- Team player
- Interpersonal skills
- Fast-Paced
- Works well under pressure
- Customer-focused
- Effective communicator
- Problem-solving
- Attention to detail focus
- Customer assistance
Timeline
Store Associate
In-N-Out Burger
06.2025 - 09.2025
Retail Sales Associate, Cashier
Marshalls Store
11.2023 - Current
High School Diploma -
Alhambra High School
Bachelor’s - Criminal Justice
Phoenix College