Miranda Martinez
Mesa
Summary
Accomplished professional in pharmacy operations management, skilled in customer relationship management and problem solving. Successfully trained and mentored teams, driving compliance and optimizing inventory processes to improve overall service delivery.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
Mesa
11.2023 - Current
- Managed daily pharmacy operations, enhancing workflow efficiency and service quality.
- Oversaw staff scheduling, ensuring optimal coverage and maintaining productivity levels.
- Implemented inventory management procedures, maintaining proper stock levels and ensuring compliance.
- Trained new employees on pharmacy policies, procedures, and customer service standards.
Store Manager
Walgreens
Mesa
02.2020 - 11.2023
- Managed daily store operations to ensure compliance with company policies and enhance customer experience.
- Oversaw inventory management to maintain optimal stock levels, supporting sales and reducing stockouts.
- Recruited, trained, and supervised new employees to build a skilled team aligned with store objectives.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Collaborated with district management to align store objectives with company goals.
Pharmacy Technician
Walgreens
Mesa
06.2000 - 02.2020
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Operated pharmacy software systems for efficient prescription processing and accurate record keeping.
- Managed inventory levels to maintain consistent stock availability of medications and supplies.
- Collaborated with peers, technicians, and pharmacists to prioritize and fulfill orders effectively.
Education
Associate of Arts - Visual Communication
Collins College
AZ07-2004
Skills
- Pharmacy operations management
- Pharmacy inventory management
- Inventory control
- Regulatory compliance
- Quality assurance
- Training and mentoring
- Team leadership
- Training and mentoring
- Problem solving
- Training and mentoring
Certification
- PTCB
- Arizona Board of Pharmacy
Timeline
Pharmacy Operations Manager
Walgreens
11.2023 - Current
Store Manager
Walgreens
02.2020 - 11.2023
Pharmacy Technician
Walgreens
06.2000 - 02.2020
Associate of Arts - Visual Communication
Collins College